14/05/2026
How to Place an Order With Us | Full FAQ
Hello everyone,We have recently received many inquiries about the ordering process, shipping methods, payment terms and delivery time. Today we will clarify all details for all overseas customers at once 👇
🚚 Two Shipping Methods
Our factory is located in China, and we provide two delivery solutions straight to your delivery address:
Ship to your freight forwarder in China
If you have a cooperative freight forwarder in China, we can deliver the goods directly to your forwarder's warehouse. All subsequent shipping and customs clearance matters will be fully arranged by your forwarder.
DDP Door-to-Door Service
We ship directly to your delivery address.
✅ All-inclusive cost: Shipping fee + Customs duty
✅ No hidden fees
✅ Simple process, hassle-free
💳 Safe & Flexible Payment Methods
After you select and confirm the products, we will provide an official quotation. You can choose from two payment options:
Direct Bank Transfer
We have corporate bank accounts in your country. You can make the payment directly by bank transfer, which is simple, fast and convenient.
Alibaba Trade Assurance Payment (Highly Recommended)
Pay via the Alibaba platform to enjoy complete buyer protection:
✅ Quality Guarantee: Return and refund available for any quality problems
✅ Funds are held in escrow by Alibaba for absolute safety
✅ Professional dispute resolution support for any order issues
⏱️ Delivery Time
Small orders by Air Freight
Fast delivery, goods can arrive at the destination country within 10 days.
Bulk orders by Sea Freight
Ideal for large purchases, delivery to the destination country takes about 40 days.
We strictly abide by the agreed production lead time and keep you updated on the order progress in real time.
Why Choose Us?
✔ Factory direct supply with stable quality and competitive price
✔ Transparent ordering process with no hidden costs
✔ Professional customer service, reply within 24 hours
If you have any questions, feel free to send us a private message or leave a comment. We are always here to help you!
