Fire & Lightning Collectibles

Fire & Lightning Collectibles Collectible Toy/Hobby Shop In Kirkcaldy, selling trading card games, Warhammer, D&D, Funko Pops and other collectibles!

23/04/2026

Ascended Hero’s Update

We have received our UK supply of Ascended Hero’s bundles - which is very small (under 10 cases) which is the reason why a lot of negative feedback and people assuming we cannot fulfil our large orders.

90% of our stock comes from America, Canada and Europe so that will start to flow through to us over the next few weeks.

We will be using this starting supply to fulfil shop pickup orders and customer orders of 4 or less bundles - tracking numbers will be generated over the next few days but don’t panic if it doesn’t say that it’s been dropped off to the post office yet, as these will be getting dropped off in batches over the next few days as we work hard to package and dispatch them.

4+ Bundles but less than a case will ship early May.

Sealed case orders will ship end of May.

As an incentive to get more orders out and to speed up deliveries I am offering to trade other sealed AH products - which is a good deal for anyone who is just ripping the packs anyway as I am offering more packs than you would have got with the bundles.

You can swap 1 bundle (which contains 6 packs) for:

Mega Meganium EX Collection Box + 3 Booster Packs (7 Pack Total)

3x Mini Tins & 1 Booster Pack (7 Pack Total)

3x Double Blister & 1 Booster Pack (7 Pack Total)

2x Tech Sticker Pack & 1 Booster Pack (8 Pack Total)

Or 8 loose booster packs (all opened by myself from products, not weighed or tampered with) per bundle.

If you wish to take us up on this offer which we really would appreciate please message your order number and your substitutes, can mix and match if you have multiple bundles on order.

These will ship immediately within the next few days.

Cancelled orders are still happening by our system and not by us, if you have received a cancelled order notification we did not request this, this was an error from our Shopify store which we are working to get resolved.

If you wish to reinstate a cancelled order please contact us.

Our other payment processor still has not been fixed yet so we cannot take payments for cases by card at the moment. I am reluctant to reinstate case orders by Shopify in case the same thing happens due to us not being able to dispatch for over a month.

Thank you for reading and hope you receive your orders soon, we would really appreciate a positive Google review when you do receive it as our rating is still very low due to the non believers.

28/03/2026

Shipping & Stock Update

All perfect orders containing two or fewer ETBs and/or booster boxes will be shipped by Tuesday.

The vast majority have already been dispatched, and tracking emails are sent automatically as soon as labels are generated.

Please note:

• A generated label does not mean the parcel was posted that same day

• Tracking may update on the next working day, so don’t worry if it appears inactive at first all it means is we have not dropped it off at the post office yet. We are working around the clock so some labels are generated at night.

Stock Delays & Incoming Deliveries

Most of our stock is arriving from international suppliers, and unfortunately we’ve been hit with delays outside our control.

• A large shipment of ETB and booster box cases that was due Thursday has been pushed back by UPS to Monday
• We are also waiting on additional full‑case allocations currently in transit

Full Case Orders

There will be a 2–3 week delay on sealed full case orders.
If you are happy to receive loose ETBs or booster boxes instead of sealed cases, please message us to confirm.
If we don’t hear from you, we will assume you prefer to wait for sealed cases to arrive and we will send them out double boxed.

A Note From Us

We never promise release‑day delivery, and we hope everyone understands we are doing everything we can to get large volumes of product out at retail pricing — which is increasingly difficult in the current market.

Negative posts and comments genuinely impact our small business, especially when we’re working flat out to fulfil orders as quickly and fairly as possible.

📣 Important Notice About Unexpected Order Cancellations

We’re currently experiencing an issue where Shopify is randomly cancelling and refunding 2–3 orders per day. This behaviour should not be happening—especially with unfulfilled orders—and after checking Shopify’s documentation and community reports, this appears to be an unusual system error.

We’ve already contacted Shopify Support, and they are actively investigating the cause.

At the same time, we’re in the process of moving to a new website and switching our payment processor from Shopify to WooCommerce to ensure this problem does not continue.

If you receive an email saying your order has been cancelled and refunded:

•⁠ ⁠Don’t worry — your items are still safe.
•⁠ ⁠Please contact us within 48 hours so we can reinstate your order.
•⁠ ⁠You will need to repay for the order, as Shopify automatically issues the refund.
•⁠ ⁠To reinstate your order, simply:• Email [email protected], or
•⁠ ⁠Send us a DM with your cancelled order number

We’ll resolve it quickly and make sure your items are secured.

Thank you for your patience while we work through this frustrating issue and transition to a more reliable system. Your support means everything to us.

📢 Shipping & Order UpdateA quick update for everyone:• Ascended Heroes ETBs – All ETB orders have now shipped, except fo...
26/03/2026

📢 Shipping & Order Update

A quick update for everyone:

• Ascended Heroes ETBs – All ETB orders have now shipped, except for some sealed case orders. A portion of our stock arrived from the USA, and customs opened several cases for inspection.

If you’re happy to receive loose boxes or a resealed case, let us know and we can dispatch your order immediately. Otherwise, we’re waiting on additional untouched stock to arrive.

• Perfect Order Items – Shipping as normal starting today. Tracking will be emailed once your order has been dispatched. Some case orders may also be delayed due to customs opening them. If you’re happy with loose boxes or resealed cases, just let us know and we can ship your order quicker!

• Pre‑Orders – We’ve seen some negativity on social media regarding our pre‑orders, so we want to reassure everyone: we are a genuine business with two physical shops, and we source a large amount of stock from the USA — which is why we can offer higher quantities than most UK stores.
We never cancel pre‑orders unless a customer specifically requests it, so there’s no need to worry.

Thank you for your patience and continued support — we’re working hard to keep everything moving smoothly.

17/02/2026

Due to staff sickness today the shop will be closed, we have no one to cover. We will be back open as normal tomorrow sorry for any inconvenience.

Hey there Pokémon Fans! Did you know we buy Pokemon cards for store credit? Well we do! So bring your unwanted pulls and...
30/01/2026

Hey there Pokémon Fans! Did you know we buy Pokemon cards for store credit? Well we do! So bring your unwanted pulls and bulk for store credit!

Heya Pokemon Collectors! We buy Slabs for store credit! Whether you're trying to clear some room or want some juicy in s...
30/01/2026

Heya Pokemon Collectors! We buy Slabs for store credit! Whether you're trying to clear some room or want some juicy in store products, we'll happily take your slabs in exchange for store credit!

Hey Lorcana fans! We will be running a free tournament this Sunday!! There will be a prize to be won depending on turnou...
29/01/2026

Hey Lorcana fans! We will be running a free tournament this Sunday!! There will be a prize to be won depending on turnout! So get your ink ready to summon your favourite Disney character!

Hey there Pokémon fans! We're running a Pokémon kids club this Sunday at 13:00 where you can come by and learn about the...
29/01/2026

Hey there Pokémon fans! We're running a Pokémon kids club this Sunday at 13:00 where you can come by and learn about the wonderful world of the Pokémon Trading Card game!
Our Pokémon professor will teach you everything you need to know about the trading card game and can even help you build your own deck with the cards you bring along!
If you don't have a deck, don't worry! We have ones that you can choose from to use! Trade with the friends you make! (We take no liability for trades conducted in store)
If you have any questions, don't hesitate to send us a message or ask in our comments!
So come along on Sunday and have fun!

Hey there Warhammer Players! We are hosting a 1000 point tournament this Sunday! The entry will be £7 and the emperor de...
28/01/2026

Hey there Warhammer Players! We are hosting a 1000 point tournament this Sunday! The entry will be £7 and the emperor demands that you bring your favourite armies to this event! Happy hunting!

Hey there Yu-Gi-Oh Players! Get ready to duel because we're running casual dueling for Yu-Gi-Oh! You'll be able to meet ...
28/01/2026

Hey there Yu-Gi-Oh Players! Get ready to duel because we're running casual dueling for Yu-Gi-Oh! You'll be able to meet with fellow players, trade and try your newest strategies! So get your decks ready cause it's time to duel!!

Hey Magic players! We're running an Official Casual Commander Tournament every Saturday between 12:00-16:00! Grab yourse...
27/01/2026

Hey Magic players! We're running an Official Casual Commander Tournament every Saturday between 12:00-16:00!
Grab yourself a bargain at only £5 per person for this event! This includes a Play Booster, Promotional card and additional prize given to the winner!
What are you waiting for? grab your favourite commander and top deck Sol ring!

Address

Mercat Shopping Centre
Kirkcaldy
KY11NJ

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