23/12/2021
Place of work
Office based in Ε½ilina / partially home based
Contract type
Full-time
Wage (gross)
Starting salary 1300-1500 EUR/month + bonus
(skills and experience depending)
Your skills
- Fluent in English and French language
- Good communication skills
- German language (optional)
- Experience in Customer support (optional)
Job description, responsibilities and duties
- Replying to customers email queries
- Contacting customers to acquire required/missing order details
- Reporting missing/delayed shipments to carriers
- Preparing reports of most common problems
- Cooperation with production team
- Reviewing and responding to customers feedbacks left on marketplaces
Your benefits
- Paid overtimes
- Performance based bonus
- Stable job for growing international company and long-term job security (even during pandemic)
- Active use of foreign languages and continuous improvement
- Home office option
Brief description of the company
CustomDesign.Shop is a UK (London) based company specialising in production of personalised products like stationery, pens, pet products, business and personal gifts.
Since the company was founded, we have had great success with our products and huge growth every year. We managed to build a stable supply and production network serving customers in the whole world.
How to apply
Please send your CV to [Email address hidden]. Suitable candidates will be contacted back and invited for a personal interview.
