Smithswatches

06/09/2023

Our servicing page

SERVICING RESTORATION AND REPAIRS OF ALL SMITHS ENGLISH WATCHES. smithswatches.com English watch repairs provide a comprehensive two year warranty with all the watches retailed on the website with a warranty or serviced for our customers. Warranties may not apply to what are described as trade condi...

13/04/2023

Could you please email us at either [email protected] or [email protected]. We do not monitor the messages on here.

13/04/2023

We had a call yesterday telling us we had a mention. We are mentioned near the end of this video and one of the guys has rated Smiths as his number one favourite.

In this month's episode of candid watch talk, I'm joined once again by Marc from Long Island Watch to discuss 10 brands we think were better before. So, what...

13/05/2022

Another very satisfied customer.

Good evening,

Just got my grandfathers Everest back today and I just want to highlight my appreciation for the quality of your service and care taken with the watch. This coupled with booklet containing detailed photos inside and out mean a great deal.

I have a lot of watches and have had various services from Tag, Rolex and Omega but nothing that has impressed me such as this.

Thank you again.

Best wishes

Adam

12/07/2021

This is some wonderful feedback from a very happy customer after trying for some time to get her Smiths Deluxe serviced and back in working order.

To The Team at Smiths Watches and in particular James who I have spoken to several times about my watch and the issues I have had with it. My watch is a 1962 Smiths Deluxe and I have worn it for over 5 years.It always kept good time, I simply wound it up and off it went. Then it just got harder to wind and eventually stopped completely. I have tried previously to get it repaired locally but it was unsuccessful. I was told by one local jeweller that their watch specialist said it could not be repaired and advised to scrap it. I tried another and after waiting a full year (covid stepped in) on return of my watch I wound it up and it went for 2 days then stopped again. Very Disappointed, this time I looked online and after a google search Smiths Watches popped up. I looked at your website and sent it for you to look at.After speaking with James he was soon back in touch explaining what needed to be done. After only 2 weeks my watch has been returned to me fully serviced, repaired and in excellent working order, in fact it looks good as new I’d say. It looks superb and sounds wonderful. It is a 59 year old watch that really has been given a new lease of life! Many Thanks to you all from a very satisfied customer. I would not hesitate to highly recommend you to any future customers out there. Well deserved 5* from me.
Yours Sincerely,
April

01/02/2021

Some lovely words from a very happy customer after he'd received his purchase.

Hello again Michele,

just a quick note to say that I received my Smiths 12.15 (movement: C6****, horn-lug case) in the post a few days ago. I am absolutely delighted with it and it is an excellent timekeeper which I can only put down to your knowledge and servicing prior to sale.

I am also most impressed with your other touches, from the inclusion of contemporary advertisement prints, spare strap bars and even a decent soft cloth upon which I was able to change the strap for a shorter version. In fact, talking of the strap supplied by yourself I noted that you had sourced a buckle with a coronet pattern similar, if not the same, to Smith's logo!

Your attention to detail demonstrates an enthusiasm which gives me a thorough confidence in your unseen internal work and I shall not hesitate to return the watch to yourselves for servicing when the time comes.

A big thanks again and much obliged,
Nick