Welcome to the Balsam Hill UK page
Balsam Hill® UK is a trusted name in highly realistic artificial Christmas trees and premium home decorations. We aim to bring the beauty of each season into your home and inspire memorable celebrations. This Page is a venue to discuss Balsam Hill® UK products, services, and news. However, we want to provide a safe and enjoyable environment for our memb
ers. Kindly refrain from:
• Posting comments that degrade any race, ethnicity, colour, marital status, political affiliation, religious belief, sexual orientation, gender, age, or ability;
• Using foul, defamatory, or hateful language
• Posting graphic, inappropriate, and sensitive content and images;
• Revealing sensitive company information or confidential and proprietary information; or personally identifiable information such as home addresses and email addresses;
• Sharing or posting fraudulent, deceptive, or misleading and inaccurate information including but not limited to fake news;
• Posting solicitations of any kind;
• Spamming, link-baiting, trolling and similar acts that intend to cause technical disruption to this Page;
• Instigating, suggesting, encouraging, or participating in any illegal activity; or engaging negative conversation regarding the company;
• Posting feedback that references us to a separate, non-related company or organisation;
• Promoting competing products, services, or brands, as well as making price comparisons;
• Posting coupon codes to share with others;
• Repetitive comments that have been handled or replied to via private message. We reserve the right to delete content which, in our sole discretion, appear to violate any of these house rules. Those who repeatedly fail to follow them will be banned from the Page. We reserve the right to reject posts that direct readers to third-party websites, such as:
• Viruses, files, or potentially harmful code; and
• Advertising, promotions, or similar materials. We further reserve our rights to take legal action on any infringement of our intellectual property rights. We also reserve our rights to make claims for any damage or loss caused to our brand due to such infringements. Facebook has an automatic spam filter and some posts may be hidden unintentionally as a result. Facebook will block the most commonly reported words and phrases marked as offensive by the broader community. If your post has been hidden by this filter and does not violate our house rules, we will unhide the post for public viewing. Please be mindful of Facebook’s guidelines found here: https://bit.ly/1aiNCn3
As a member of the community, please keep these in mind:
• Respect others. This may be an online venue, but we’re all equals no matter where we share our thoughts and opinions.
• Keep your comments focused and on topic, according to each post. This helps facilitate productive and insightful conversations. If you have bigger ideas, please get in touch with us via private message, e-mail, or phone. We’re happy to hear from you.
• Protect your privacy. Comments on posts are visible to the general public. Protect your privacy and refrain from giving out personal information such as email addresses, telephone numbers, street addresses, and order IDs. Balsam Hill® UK is dedicated to providing exceptional customer service. Please e-mail us at [email protected] or call 02033 686 726 (international dialling code: 0044 2033 686 726). Our customer care centre is open from 8:00am to 18:00pm GMT London, Monday through Friday. We look forward to creating wonderful moments with you.
