01/05/2026
Dear Customers,
Thank you for your continued support.
We will be out of the office for the Japanese National Holidays from May 2 to May 6, 2026.
We will resume normal operations on Thursday, May 7th.
High Email Volume Notice:
Moreover, we are currently dealing with a high volume of emails due to the national holidays here in Japan.
Please expect delays in our response. We will assist you and reply to your email as soon as we can.
Please see the details below regarding your inquiry:
・New Orders: You can still place orders on our website. We will send you an Estimated Time of Arrival (ETA) email as soon as we return.
・Existing Orders & Inquiries: We are unable to process orders or respond to emails during the holiday. We will get back to you as quickly as possible starting May 7th.
・Refunds: Standard refund processing is currently paused. All pending refunds will be processed within one week of our return.
・Returned Parcels: If your package was returned to us, we will contact you after the holiday to arrange re-shipping via FedEx, DHL, or UPS.
・Immediate Shipping: If you need an order dispatched immediately upon our return, please check our Current Inventory List here. Items on this list are in stock and ready for fast shipping.
https://mailchi.mp/rcjapan/new-os-and-ft-items-are-here-popular-items-restocked20260417
We apologize for any inconvenience caused and thank you for your patience and understanding.
Best regards,
The RC Japan Team