07/02/2026
Operations Officers - POR00606
How will I help?
We are a bank that’s been around for generations, helping our customers grow and prosper with their business. We are also committed to our vision – to help Papua New Guineans to succeed, and you will help us realize that by attracting, retaining and growing customer value.
Reporting to Customer Processing Support (domestic payments) / GL Reconciliation / Cards Support / International Services Centre Manager, you will be responsible for the accurate and timely processing of transaction, payments and providing efficient customer accounts and maintenance services within the back-office Operations Team.
What are my key areas of focus?
• Perform daily processing of tasks relating to account services and maintenance and electronic transactions with accuracy and efficiency.
• Provide a high level of service to internal and external customers.
• Adhere to all compliance requirements when delivering duties.
• The ability to work well individually and just as well within a team.
What do I need?
Your will be tertiary qualified business, economics, accounting, finance, or banking, or at least three years’ experience in an equivalent role. Adherence to all compliance requirements in the carrying out of daily duties. You will have sound computing skills, particularly in spreadsheets and word processing. You will have sound end user knowledge in the core banking system and other systems used in banking. You must be a strong communicator (verbal and in writing), with the ability to always engage and provide a high level of customer service to both internal and external customers
What’s in it for me?
Playing a significant part in the future of the business, your career development is important to us. We will provide a platform that allows you to continue learning and growing, backed by a fantastic team within a can-do, supportive structure.
Whatever shape your family takes; we offer generous paid and unpaid parental leave for your nominated primary and support carers. This includes leave to organise adoptions, surrogacy and foster care arrangements.
What’s it like to work there?
We are a bank that aims to provide a supportive working environment with a phenomenal corporate culture. We value diversity and inclusion, and we are proud to provide a working environment with opportunities and flexibility for our team. Being part of the Westpac Family means, you will be part of a culturally diverse team that has been around for over 200 years.
How do I apply?
If this sounds like the opportunity you’ve been waiting for, just click on the LINK in the comments section and get started in your application process.
How to Apply
Online Application Requirements:
Your application will take approximately 10 minutes to complete and must be submitted online.
You will need to COMPLETE ALL sections of the APPLICATION FORM and UPLOAD a PDF or Word version of your resume, a copy of your Academic Transcripts and your Identifications. (NID, Birth Certificate & Police Clearance)
