Telequip - Business communication made easy

07/07/2026

Our customers on Telstra backed sim plans are impacted due to wider Telstra outages reported today morning (08/07/2026). This may include 4g sim backed internet connections , 4g based voip connections etc. If you are impacted please contact our service team.
Please check the outage status on

Find information on network outages, estimated fix times and other ways to stay connected when your Telstra services are offline.

12/06/2026

Is your Wi-Fi slow in the back rooms?

Before upgrading your internet plan, check your Wi-Fi coverage. Many Wi-Fi issues are caused by distance, walls, and poor signal rather than the internet connection itself.

-Place your modem/router in a central location
-Keep it away from metal objects, TVs and thick walls
-Use the correct Wi-Fi network (2.4GHz for range, 5GHz for speed)
-Restart your modem/router occasionally

For larger homes and businesses, the most reliable solution is often to run a network cable to the back rooms and install:

-A network switch for wired devices
-A dedicated Wi-Fi Access Point (AP) for stronger wireless coverage

While Wi-Fi extenders can help in some situations, they often reduce performance and may not provide the same reliability as a properly cabled Access Point solution.

Need help improving your Wi-Fi coverage? Contact Telequip for advice on the best solution for your home or business.

[email protected]

12/06/2026

Multiple service which rely on internet are impacted
from 09:30 am this morning. All the carriers including NBN are working to find root cause . Will keep you posted if we know more
If one of your service with Telequip is affected please send email to [email protected]

Service Update-11:30 from Carrier

A network issue affecting a major upstream carrier overnight may have caused interruptions to some internet and data services.

The carrier has advised that the issue has now been resolved and services are operating normally. Their engineers continue to monitor the network as a precaution.

If you are still experiencing issues, please contact the Telequip Support Team for assistance.

We apologise for any inconvenience and thank you for your patience.

Telequip Support Team

15/05/2026

Network incident May 15th
Monitoring - Update — services generally restored, ongoing monitoring

If you still experience issue please contact our service team.

Our systems are secure and provided by cloud service which keeps 99.99% uptime. The issue happened is beyond our networks

Update from cloud upstream providers and carriers

May 15th
We have a meeting at 4:00 PM AEST with our primary upstream to agree a sustainable path forward, and in parallel we are working with another Australian carrier (with whom we have direct connectivity in all our datacentres) to bring additional capacity online for mitigation. Customer data is not at risk — this is a network-level attack, not an intrusion.

We'll post a further update immediately after the 4:00 PM meeting. Thank you for your patience.
May 15, 2026 - 16:00 AEST

See details of Network level attack and why it is not fully preventable.

ASD's ACSC is aware of an increase in denial-of-service (DoS) attacks, where malicious actors flood websites with internet traffic, making it difficult for legitimate users to access them.

07/05/2026

Webfleet - GPS tracking and Telematics now available from Telequip

https://www.youtube.com/watch?v=981g45CXmtE

13/04/2026

Microsoft Discount pricing coming soon.
Industry updates.

From May 2026, Microsoft is making a clear push to make its ecosystem more affordable and attractive for businesses.

What’s changing:

Up to 20% price reduction on Windows 365 Cloud PCs for SMBs
Better value in Microsoft 365 (Office 365) with improved pricing and more included features
Simpler licensing and flexible billing options

What this means for your business:

Lower overall IT and Office 365 costs
More built-in tools (less need for multiple vendors)
Improved security and AI features included
Easier to scale as your business grows

Not sure if you’re getting the best price?
Contact our team today and we’ll review your current setup to see where we can reduce your costs and improve your system—no obligation.



[email protected]

10/04/2026

Never miss a call with AI Receptionist.
Keep your Call meta data
Keep your Call records


Contact us on [email protected] if you like to switch over.