22/06/2026
My beautiful customers,
Firstly, hello 👋 I have missed you! Secondly, I am so sorry for the radio silence.
While I was in the US, I lost access to my business accounts including social pages, email and my website. I was still able to see orders coming through via other methods, but I was unable to update my website (including tracking) in any way 😭
2026 hasn’t been kind to many of us, and between life stuff and work, it has taken all this time, including a week away from work, to finally resolve everything.
I am so sorry if my lack of contact has added to any of your worries or troubles. I know the experience hasn’t been as magical as you would expect, and I am sincerely sorry for that.
To everyone who has been in touch, and to anyone I may have caused worry or frustration, please know how sorry I am 💔
I will be spending this week getting back to everyone I have missed across comments, messages, and emails. It is going to take time, so please be patient with me. I currently have 640 unread emails to work through.
Thank you so much for your patience, kindness, and understanding. I appreciate you all more than you could possibly know.
With love
💛 Lana