After Purchasing from an outlet or online, exchange of product is possible only within similar category & should be physically submitted within 7 days (working days) of purchase along with product invoice.
2. Exchange will be applicable to any product with an equivalent price or more.
3. If the product is purchased online, such as page, our E-commerce website, our group (Facebook) or thir
d-party group (a Facebook group), YouTube channel, over a phone call, the delivery charge needs to be paid in advance for outside Dhaka & Dhaka sub-urban areas. The exchange will be Applicable for the following reasons:
1. Spot in fabric,
3. Quality problem (only online purchase),
5. Wrong Color delivery,
6. Unmatched product. Delivery Information:
1. We deliver products all most all over Bangladesh. Inside Dhaka: We deliver within 24 hours to 3 days (business days) & Delivery charge within 1 kg will be 80 BDT.
2. Outside of Dhaka: We deliver within 3 to 7 days (business days) & delivery charge within 1 kg is 150 BDT, which must be paid in advance through bKash, Rocket, or Nagad. Note: After 0.999 kg delivery price will be raised as per our delivery partner's pricing policy. Our Delivery Partners:
1. Inside Dhaka & Outside Dhaka shipping partner currently is – RedX.
2. We may ship by other shipping/Currier service as per our customer location or other factors.
