16/08/2020
We are looking for polite, smart and customer friendly person with strong customer service and communication skills for a Barista/Coffee Server position. To apply for this opportunity, please send your resume and a cover letter and salary expectations to
[email protected];
[email protected]
within August 24, 2020
General Purpose
Prepare and present quality beverages according to standard recipes.
Main Duties, and Responsibilities
- promotes coffee consumption by educating customers;
- prepares and sells coffee (hot & cold) by following prescribed recipes and preparation techniques for coffee drinks, such as
- espresso, cappuccino caffè macchiato, espresso lungo, caffe latte, caffè mocha, flat white, and Caffe Americano
- serve and prepared cheesecake, brownie, Tiramisu, pastries, muffins, cookies for a coffee bar.
- serve and prepare burger, fries, salad, pasta, noodles etc.
- Improves quality results by studying, evaluating, and re-designing processes; implementing changes; maintaining and improving the appearance of the store and coffee bar.
- greet all customer and present beverage menu
- discuss beverage items, make suggestions and answer any inquiries
- describe current promotions and new products
- take customer orders accurately
- operate coffee making equipment
- prepare and present beverages according to established recipe and presentation standards
- prepare and pack coffee bean purchases for customers
- record and accurately process purchases using the POS system
- collect and process payments from the customer including cash, credit and debit cards
- comply with health, safety and hygiene guidelines and regulations
- ensure customer service stations are well stocked
- maintain clean and hygienic work area
- dismantle and clean machinery as needed
- display merchandise in an attractive and functional manner
- monitor and order inventory
- stock inventory according to storage requirements
- complete opening and closing duties for each shift
Education and Experience
HSC equivalent
high volume experience with coffee making equipment
working knowledge of all forms of coffee and standard beverage recipes
basic numeracy and money-handling skills
able to read and speak fluently in required language
able to stand for long hours
able to lift and carry moderate amounts of weight
Experience
We want a barista who has good experience at home and abroad for a different coffee culture
Key Skills and Competencies
sense of urgency
high energy level
organizational ability
customer service orientation
communication skills
team member
honesty and integrity
reliability
stress tolerance