The first paragraph of the Info About Brokerage Service document basically sums up the three different types of representation you can receive as a client and warns you that these forms of representation only apply to the real estate agent you have signed an agreement with. If you haven’t signed an agreement with that agent, then that agent doesn’t work for you, nor does he/she represent you. That agent may be working for the other party you’re trying to negotiate with so don’t tell the other party’s agent anything you wouldn’t want their client to know. If you are the buyer then the seller’s agent does not work for you and must protect the seller’s (their client’s) best interests and NOT YOURS. Same goes for the buyer’s agent if you’re the seller. If you’re the seller and you tell the buyer’s agent that you are desperate to move and can’t believe no one has made an offer on this property in 90 days then you’ve just shot yourself in the foot. This paragraph also goes on to explain that an agent can assist you in finding a house, creating a contract or lease, or getting financing without your signing an exclusive representation agreement with that agent. A situation like this could occur if you are looking at a house, and do not have an agent. In this case, the homeowner’s agent could help you work through the process of buying a house to help his/her client. Once again, that agent isn’t doing this to help you, they’re doing it to help their client sell the house so don’t confide in that agent without first signing a representation agreement thereby hiring that agent. While other party’s agents can be helpful by giving advice on loans, etc. they can’t tell you how to best price your offer or anything like that. However, all agents are required to make all parties aware of pertinent facts regarding the property such as square footage, and other details like that. But, no matter what, whether you are their client or not, all agents are required to treat all parties honestly, but notice it didn’t say fairly so be sure to have an agent in your corner representing your interests.