04/19/2023
New & Improved Policies for 2023 going forward!
Unfortunately, this has happened to me too many times to count & I personally have to eat the cost out of my pocket. Not to mention the baby sitters, being paid & taking time out of their day for me and fuel costs..
- No shows will be flagged in my files & will require deposits if booking again. I understand life happens and things can be out of control, with the proper proof ( doctors note, time stamps & date stamps, etc.) this can be waived.
- Showing up late; I also again get that life happens. I give you a 10 minute grace period. Anything after 10 minutes will be labeled as a no show and the policy above will apply. ( please call if you have an emergency, again proof will be required)
- Any special formulation’s or vibrant colours will require a deposit to cover the costs of the colour’s associated as I don’t normally stock them.
- Any appt over the 4hr mark will require a deposit.
All deposits will come off your total owing at the end of your appointment, these polices are only to protect myself as i am only one person!
Deposit’s will vary on the type of appt and apply to all of my services!
Due to being lied to about a medical emergency, which I don’t find funny.. no showed, having baby sitters show up and waste fuel and time and money, and me being out hundreds of dollars from these things happening this is unfortunately the route I’ve been pushed to go.
I am human, and I understand things happen. Just be honest! I am aware not everyone is like this & it sucks that a few bad apples have ruined it for others that would never think to do this. I highly appreciate my clients and my newbie clients that have been so amazing and supportive of all my choices going forward.
The supportive I’ve had over my entire career from my amazing clients is insane and my family & I are so grateful for each and everyone of you!
I strive to bring you the lowest costs, while being maybe a bit too accommodating. It’s starting to affect my home life & that’s just not okay.
I always stand by word in wanting you happy when you leave here, I am only human and everyone makes mistakes. If you are not happy with the result speak up so we can make you happy! This doesn’t happen often but it has happened and a quick fix and everyone’s happy again ❤️
Also, any products you need just send a simple PM and see if I’m able to grab them for you! I have access to well over 3 different distributors that carry all brands of products!
Thanks everyone! Much Love 💕