03/14/2020
COVID-19
As we all continue to monitor the coronavirus (COVID-19) situation very closely, we wanted to reach out and share the actions LifestylE Cig Inc. is taking to keep our stores safe and clean for our customers and employees. As your trusted partner, we are committed to delivering the LEC experience you know and love in an environment that prioritizes the health and wellbeing of our customers and employees.
Hygiene standards for our people, store environment, products and tools are and will always be a top priority. However, as the situation continues to evolve in North America, we have taken additional actions to ensure our entire organization is here to serve you in the safest way possible. All store employees have been trained to uphold and practice these measures, and we are closely following the latest guidance from the CDC, WHO, local governments, and public health agencies.
These enhanced safety measures include:
- Increasing the frequency of disinfecting all high-touch areas, including product displays, registers, counters, and debit/credit card payment devices.
- Cleaning all display testers with disinfectant multiple times per day and replacing as needed.
- Instructing our employees to increase their practice of washing their hands regularly and providing additional hand sanitizer, alcohol wipes, and Kleenex to all locations.
- Ensuring our employees have the information they need to stay healthy and informed of the situation as it evolves.
- As a precautionary measure, and for the welfare and safety of our customers and employees, we are suspending all sampling in all locations.
- Restricting both our employees and customers from using or touching product testers as an extra safety measure. All of our in-store testers will be for display only until further notice.
We are prepared to navigate these challenging circumstances with everyone’s safety in mind. While our stores currently remain open for business, we recognize that you may choose to shop from home. In an effort to provide the most inclusive experience and meet our customer’s needs during this time, we are waiving standard shipping fees starting now until the end of March for all orders $50.00 and over.
We will continue to closely monitor the situation and are committed to doing everything we can to protect your health and wellbeing. Thank you for being a loyal LifestylE Cig customer; we appreciate your support and understanding during this time.
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