05/02/2021
Art FAQ’s:
Hi there!
Well, as many of you already know, I’m Wendy, and I’m a seamstress/rock artist located in Edson, Alberta, Canada. I greatly appreciate you stopping by my little fb page!
For anyone interested in purchasing any of my painted or sewn items that will be or are listed for sale, I would appreciate it if you could please take a moment to read the information below:
* All painted items for sale can be found in albums in the “Photos” section. Prices for each item will be included in the picture description, along with pertinent information, which include approximate size and weight, if it is natural stone or created, etc.
* Prices in description do *not* include shipping charges, but a shipping estimate can be made available for you on request.
* Complete payment *e-transfer only* is due prior to shipping. Item will not ship until full payment for cost of item + shipping is received. (Insurance is strongly recommended but not absolutely necessary - see below for further details). Once received, a tracking number for your purchase will be provided. You will have up to 48 hours to provide payment for your item(s) via e-transfer only.
*Please note*
Because of past issues regarding non-payment, it is now my policy that if I have not received payment within 48 hours after confirmation of successful sale, the item is then put back up for sale. If you are having issues with an e-transfer, PLEASE contact me to let me know before the time limit has elapsed, and I’ll do my best to work with you to solve the issue if possible.
* All items will be available for local pickup in Edson. (Due to the Covid pandemic, I currently am unable to deliver for personal health reasons).
* All sales are final.
* All provincial, national and international orders will be carefully packaged and shipped via Expedited Canada Post with tracking numbers included, and I will contact you to double check your address with your tracking number prior to shipping. (Insurance is available by request for an extra fee, but please note that all insurance costs are set by Canada Post, and I do not ever charge handling fees!).
* Please note that I cannot control the speed at which Canada Post, or any out of country postal services delivers your item(s). This is the main reason why I do not ship without a tracking number - it is the only way we can both keep track of your purchased item throughout its journey to its new home.
* Customers are responsible for any border/customs fees in their country on shipped items (if any).
* I use both natural and created stone for my paintings. I make all my own art-stones by hand using a variety of silicone art-stone moulds and cement.
* Natural stones used in my paintings are carefully hand-picked by me from along the creek on our farm near Rosevear Alberta, or else picked by hand by myself or occasionally by a few wonderfully thoughtful friends from along the McLeod and Edson Rivers (with permission from the area landowners), from among several different spots throughout Yellowhead County, Alberta.
(Please note: Any rocks that turn out to not be suitable for painting are always returned to the area they came from. I am also always careful to never over-pick from any area to try to avoid any damage to the environment).
* All collected rocks are then washed by hand using a biodegradable soap, rinsed, placed in large pots and boiled for 30-45 minutes. Once cool enough to handle, they are then carefully scrubbed completely clean by hand using the same biodegradable type of dish soap, rinsed well and left in the sun to dry.
* All paintings are done with different acrylic paints, and on some I also use different decorative elements - such as genuine Swarovski crystals, specialty chrome powders, alcohol inks, temperature reactive ink and more. The majority of my artwork is sealed and protected with 1-3 coats of Resin. (How many coats depends entirely on the nature of each rock, as some require more than one coat to provide a smooth finish).
Although I often do similar styles of painting, every single artwork is unique. All are hand painted by myself and signed. (I do not ever sell unsigned work). I paint both original designs as well as paintings that are inspired by the available free designs by other rock artists and their tutorials.
I try to always make sure to credit all the other incredible artists who have taught me/inspired my work - but because many of these types of designs are freely available, you may see these same designs on other sites. I take very great care to make my work as original as possible, and take a great deal of time with each painting to provide items of the highest quality possible.
Although I personally love all the variety available out there by so many other artists, not all paintings are created the same, and unfortunately, over the past few months I have been contacted several times by people who have been disappointed to discover that they have mistakenly bought what they thought was my artwork from other pages/artists - so if it IS my work in particular that you’re wanting to own, please just be sure to purchase from my page. (If you decide you prefer someone else’s work, I totally get that as well - there’s some AMAZING work available out there from just incredible artists! ❤️).
* Occasionally I do create limited edition original design artwork, of which only a set number of that particular style of painting will be made. (Information on those will be included in their description).
* If an item is sold or it’s sale is pending, this will also be noted in the description.
I apologize for any inconvenience but I am NOT currently accepting custom orders. I only open custom orders a few times per year, and will put a notification up on the page well in advance of when I plan to reopen custom sales. (Please note - a non-refundable deposit will be required on all custom orders, for both sewn and hand-painted items. This deposit will then be subtracted from the final cost when payment is due).
If you have any questions, please contact me here via FB messenger and I will respond as quickly as possible.
Note:
*These FAQ’s are subject to change if needed, but a notification of any changes will be made available on my main page.
*This is a home-based business. Please note that although I am owned by 3 dogs, they don’t smoke. 😉
*This isn’t a standard FAQ boiler plate - All I ask is that you please be considerate and do NOT copy and use the information on this page on another site.
