Orchard Smartphones

03/20/2026

At Orchard, we believe Canadians deserve good, old-fashioned customer service. If only the big 3 agreed.📱

More than a dozen customers told Marketplace they are frustrated with poor customer service they received from Canada’s big three telecoms. Employees at Rogers and Telus said frontline customer service representatives have less incentive to help customers issue credits or lower bills, and said the...

11/28/2025

The wait is over. 📱✨
Our Black Friday Sale is officially LIVE! Get 10% OFF SITEWIDE on the highest quality pre-owned tech in Canada.
From the iPhone 15 to the iPad Pro, everything is on sale. The wait is over. 📱✨
Our Black Friday Sale is officially LIVE! Get 10% OFF SITEWIDE on the highest quality pre-owned tech in Canada.
From the iPhone 15 to the iPad Pro, everything is on sale.
🛒 Shop with the link in our bio

04/22/2025

🌍 Happy Earth Day from all of us at Orchard!
Last year, with your help, we kept 20,000 phones out of landfills 🙌
This year? We’re aiming even higher 💪

To celebrate (and say thanks), we’re giving you 10% off everything — yes, even accessories & warranty! 💚
Let’s keep making a difference, one phone at a time.

01/27/2025

Can you believe that it’s already been 15 years since Apple launched the game changing first iPad?! With so many great options around, we rounded up our favourites —>

10/09/2024

💡Orchard Tip: if you are thinking about upgrading to an iOS 18 compatible iPhone, we recommend upgrading to an iPhone SE 2nd Gen, iPhone 11 or more recent model. Even though the iPhone XR and XS series are compatible with iOS 18, it is likely the last software update they will receive.

09/09/2024

08/19/2024

Why buy a used phone from a random stranger you found on Kijiji when you can get it from Orchard? All our phones go through two rounds of quality control and are backed-up with a 90-day all inclusive warranty! ✅

07/24/2024

Choosing the perfect refurbished phone can seem hard! Swipe to see some of our top picks for every budget.📱

07/17/2024

Keep your device running smoothly all day long with these tips! 🔋

🔒Auto-lock setting:
iPhone: click into your settings, then “Display and Brightness.” Tap “Auto-Lock.” From here, you can adjust your preferences. Toggle off “Raise to Wake” in the Display and Brightness settings.
Android: navigate to your settings and tap “Lock Screen and Security.” Tap “Secure Lock Settings” and then “Lock Automatically.” From here, you can adjust your auto-lock timer.

📍Location services:
iPhone: go to your settings, then “Privacy and Security,” tap “Location Services.” When you scroll down, you’ll find all apps that want access to your location.
Android: swipe down from the top of your screen, tap and hold the “Location” icon. Tap “App Location Permissions.” Adjust your permissions for each app.

06/11/2024

The 🪫Batterygate🪫 lawsuits have finally worked their way through the courts to a resolution (Refresher: in 2017 Apple admitted throttling the performance of iOS in order to prevent shutdowns of devices with older and/or degraded batteries.)
The upshot? If you owned or purchased an Apple iPhone 6, 6 Plus, 6s, 6s Plus, SE, 7, or 7 Plus before December 21, 2017, you may be eligible for up to $150 under the Canadian iPhone Power Management Class Action settlement. Find out how to claim your payment in our link in bio 🔗