The Ticket Factory

The Ticket Factory The Ticket Factory is now powered by AXS

Need help? Visit the AXS help pages: https://support.axs.com/hc/en-gb www.star.org.uk

We launched The Ticket Factory in 2007 to offer you a compelling alternative to other ticket agents by putting you at the heart of ticket purchasing journey www.theticketfactory.com

We’ve got the customer service ethos, the experience and authority of more than 25 years as the UK’s most successful venue box office for the NEC, Genting Arena, formerly LG Arena and Arena Birmingham, formerly the Ba

rclaycard Arena - and now the scale and reach of a national ticketing agent. Whether it is our secure website or your dedicated contact centre, we are here to make the ticket purchase as easy as possible. Our values...

• Our venue-based background has shaped the way we work and value high customer service ethos
• We’ve invested heavily in leading edge technology to meet the demands of the biggest event releases, while caring passionately about each individual ticket buyer’s experience
• We offer value for money and make sure that 95% of our admin and fulfilment fees are cheaper than our competitors. We constantly benchmark our prices against our competitors to ensure we maintain our edge.
• We’re flexible and responsive. Our knowledge of live events and exhibitions is second to none. We’re friendly, approachable and know what matters to you. Added to this, we are a member of The Society of Ticket Agents and Retailers (STAR) which means that with us, you can buy your tickets in confidence!

A reminder that The Ticket Factory social channels will no longer be updated after today.Follow AXS on the links/channel...
31/03/2025

A reminder that The Ticket Factory social channels will no longer be updated after today.

Follow AXS on the links/channels below for all the latest show announcements and for the best ticket availability!

The Ticket Factory social channels will no longer be running by the end of March 2025.

For all the latest show announcements and best ticket availability for Utilita Arena Birmingham, bp pulse LIVE, The Halls at University of Wolverhampton, the O2 and many other iconic venues across the UK, follow:

▪️ axs on Facebook
▪️ on Twitter
▪️ on Instagram
▪️ on TikTok
▪️ on YouTube
▪️ .bsky.social on Bluesky

28/03/2025

ON SALE NOW 🎤 JLS will be heading on their ‘The Club Is Alive: 2025 Hits Tour’ in November with stops at Utilita Arena Birmingham! The group will perform on Friday 21 and Saturday 22 November! 🔥✨

⏰ Tickets on sale now
🎟️ http://w.axs.com/snSC50Vm7RE

28/03/2025
28/03/2025

🔥 Bastille are heading to bp pulse LIVE on 15 November, celebrating 'Songs From The First 15 Years’.

🎫 Tickets on sale now from http://w.axs.com/pG1Z50Vnfpe

🎤 Due to extraordinary demand, JLS have added an extra date to their ‘The Club Is Alive: 2025 Hits Tour’ at Utilita Aren...
27/03/2025

🎤 Due to extraordinary demand, JLS have added an extra date to their ‘The Club Is Alive: 2025 Hits Tour’ at Utilita Arena Birmingham! The group will now also perform on Saturday 22 November! 🔥✨

⏰ Tickets on sale 28th March, 10am
🎟️ http://w.axs.com/snSC50Vm7RE

24/03/2025

💥 Indie rock legends The Wombats have announced they'll be back out playing shows in the UK in December, joined by special guests The Snuts!

⏰ Tickets on sale Friday at 9am
🎟️ http://w.axs.com/qbOO50VnAqA

🔥 Bastille are heading to bp pulse LIVE on 15 November, celebrating 'Songs From The First 15 Years’. 🎫 Tickets on sale 1...
24/03/2025

🔥 Bastille are heading to bp pulse LIVE on 15 November, celebrating 'Songs From The First 15 Years’.

🎫 Tickets on sale 10am, Friday 28 March from http://w.axs.com/pG1Z50Vnfpe

🎤 JLS are back with their ‘The Club Is Alive: 2025 Hits Tour’, bringing their biggest hits to stages across the UK with ...
24/03/2025

🎤 JLS are back with their ‘The Club Is Alive: 2025 Hits Tour’, bringing their biggest hits to stages across the UK with special guest Example! 🔥✨

⏰ Tickets on sale 28th March, 10am
🎟️ http://w.axs.com/snSC50Vm7RE

24/03/2025
🐴 The biggest week of the year for equestrian entertainment is back - Horse of the Year Show - will return to the NEC,...
21/03/2025

🐴 The biggest week of the year for equestrian entertainment is back - Horse of the Year Show - will return to the NEC, Birmingham on 8-12 November.

⏰ Tickets on sale Friday 28 March at 10am
🎟️ axs.com

The Ticket Factory social channels will no longer be running by the end of March 2025.For all the latest show announceme...
20/03/2025

The Ticket Factory social channels will no longer be running by the end of March 2025.

For all the latest show announcements and best ticket availability for Utilita Arena Birmingham, bp pulse LIVE, The Halls at University of Wolverhampton, the O2 and many other iconic venues across the UK, follow:

▪️ axs on Facebook
▪️ on Twitter
▪️ on Instagram
▪️ on TikTok
▪️ on YouTube
▪️ .bsky.social on Bluesky

NEW 🎤 Multi-platinum, 13-time Grammy Award-winner John Legend will be embarking on his “Get Lifted 20th Anniversary Worl...
18/03/2025

NEW 🎤 Multi-platinum, 13-time Grammy Award-winner John Legend will be embarking on his “Get Lifted 20th Anniversary World Tour,” with a stop at Utilita Arena Birmingham on 30th May!

⏰ Tickets on sale Friday at 10am from http://w.axs.com/i3S150VjSQN

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North Avenue
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B401NT

Opening Hours

Monday 9am - 5pm
Tuesday 9am - 5pm
Wednesday 9am - 5pm
Thursday 9am - 5pm
Friday 9am - 5pm
Saturday 9am - 5pm
Sunday 9am - 5pm

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