Topfloor

Topfloor Independent flooring specialist & Karndean Select Showroom. Budget to bespoke flooring

23/06/2026

We have air con!
And we also do flooring 🤣
☀️☀️☀️☀️

10/03/2026

JOB OPPORTUNITY

Flooring Retail Sales Associate

Role Overview
The role focuses on helping customers choose the right flooring for their home or business, providing expert product guidance, and supporting the full sales process from first enquiry to installation. The atmosphere is relaxed and approachable, and the goal is to make customers feel comfortable, supported, and confident in their choices. You’ll mix product knowledge with everyday problem‑solving and day‑to‑day showroom operations.

What You’ll Be Doing
Customer Sales & Service
• Welcoming customers, having friendly conversations, and understanding what they’re looking for.
• Talking through different flooring options in a clear, down‑to‑earth way.
• Keeping in touch with customers about their orders, measurements, and installation dates.
• Support customers with after‑sales questions or concerns in a professional manner.

Sharing Your Flooring Know‑How
• Learning the ins and outs of luxury vinyl tiles/planks, carpets, vinyl, laminate, engineered wood, and more.
• Explaining installation basics so customers know what to expect.
• Suggesting the right underlay, trims, or care products when needed.
• Stay updated on new product ranges, trends, and supplier information.

Keeping the Showroom Running Smoothly
• Keep the showroom clean, organised, and visually appealing, ensuring samples and displays are up to date.
• Process sales transactions accurately using POS and estimating systems.
• Coordinating deliveries and installation with the fitting teams.
• Helping keep stock organised and communicating with suppliers when needed.
• Maintain accurate customer records, orders, and documentation.

Supporting the Team
• Work closely with showroom colleagues and fitters to ensure smooth customer journeys.
• Supporting colleagues during busy spells.
• Sharing product knowledge and learning together.
• Contributing to a positive, easy‑going team environment.

What You Bring
• A warm, approachable way of dealing with people.
• Confidence in chatting, listening, and guiding customers without pressure.
• A practical mindset and good attention to detail.
• Organised, reliable, and able to manage multiple tasks.
• Comfort with basic measurements and simple tech systems, such as Microsoft Office.
• A helpful, customer‑focused attitude with an interest in home design.

Salary £25,000 - £30,000
Full time position, involving alternate Saturdays
Full role and product training provided

Apply via email with attached CV to
[email protected]

Christmas coir mats, only a few left and now at £5 each ☃️❄️🎁🎄🎅
18/12/2025

Christmas coir mats, only a few left and now at £5 each ☃️❄️🎁🎄🎅

With Dexter in the driving seat our Brockway Carpets delivery has arrived in time for Christmas!
17/12/2025

With Dexter in the driving seat our Brockway Carpets delivery has arrived in time for Christmas!

Three shades of Highland cow, one great price! £15.80 each, 75cm x 50cm.
01/11/2025

Three shades of Highland cow, one great price!
£15.80 each, 75cm x 50cm.

Today's showroom visitor was trying to blend in with the floor and go unnoticed! 🤣
25/09/2025

Today's showroom visitor was trying to blend in with the floor and go unnoticed! 🤣

The kits look amazing, and we are very proud to be supporting a local team. Good luck for the season ⚽👍
21/07/2025

The kits look amazing, and we are very proud to be supporting a local team. Good luck for the season ⚽👍

Spring Sale! We have numerous carpet remnants and mats heavily reduced to clear room for new stock. We open at 9am tomor...
15/07/2025

Spring Sale!
We have numerous carpet remnants and mats heavily reduced to clear room for new stock.
We open at 9am tomorrow come and grab a bargain 👍

12/07/2025

Please take care in the heat.
If you are thinking of browsing flooring today we will have the air con on in the showroom 🥵🥶

It's the January clear out! We have a selection of carpet remnants at £10 or £20 each, and 6 boxes of laminate in two co...
02/01/2025

It's the January clear out!
We have a selection of carpet remnants at £10 or £20 each, and 6 boxes of laminate in two colours for only £5 per box. Pop into our showroom on Chalet Hill and grab yourself a bargain!

ALL GONE! Thankyou to everyone that purchased a piece, I hope you all enjoy your new carpet!

Address

Chalet Hill
Bordon
GU350BQ

Opening Hours

Monday 9am - 5pm
Tuesday 9am - 5pm
Wednesday 9am - 5pm
Thursday 9am - 5pm
Friday 9am - 5pm
Saturday 9am - 3pm

Telephone

+441420477898

Website

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