14/08/2026
Would you like to help shape and improve the services we provide?
We are looking for customers to join our new Service Improvement Group, formerly known as the Scrutiny Panel.
This group gives customers the chance to share their views, ask questions and help identify practical changes that can make our services better for everyone.
You do not need any experience โ just an interest in improving services and a willingness to get involved. We will provide support, information and training.
You can get involved in a way that works for you, from taking part in a one-off meeting to becoming a member of the group, which meets at least four times a year.
If you are interested, or would like to find out more, please email [email protected] or call 0300 303 5770.