Protel Fieldwork Ltd

07/10/2021

Protel are looking for new staff for our busy call centre. Work is flexible and calls are for market research, no sales calls. Please call the office on 02476238400.

28/04/2021

Have you heard about our CATI & WATI services?

CATI can be used across all industry sectors and is ideal for research that requires a rapid and far reaching response.

In order to further extend Protel’s capabilities in CATI, a number of multi-lingual speakers have recently joined the team to expand our reach when conducting research through structured questionnaires.

With flexibility and adaptability at the very core of our ethos, Protel strives to continuously push the boundaries of its operation through consistently developing its service offering.

Never one to rest on our laurels, following the introduction of multi-lingual professionals, Protel's drive to evolve its offering has also seen the recent introduction of WATI to its portfolio.

For more information on our range of services, visit our website: https://www.protelfieldwork.co.uk/services/cati/

22/04/2021

By drawing upon the company’s extensive pool of experienced researchers across the UK, Protel has the capacity to scale up to meet our customer’s requirements – meaning that no task is too big, nor too small and that we are able to cater for all business sizes.

Catering for B2B and B2C we have the ability and flexibility to adapt to your bespoke needs – regardless of how niche they may be – and apply our skills to fulfilling your market research objectives.

For more information, visit our website: https://www.protelfieldwork.co.uk/

19/04/2021

Did you know that Protel is able to cover every aspect of research with CATI and CAWI, and now through our recently introduced WATI. Also, once lockdown eases, Protel will also be able to carry out face to face interviewing for our clients.

Whether you’re a B2B or B2C business, Protel’s versatile and bespoke approach means that it has a wide range of Fieldwork services to suit all your research needs.

For further information, visit our website: https://www.protelfieldwork.co.uk/

19/03/2021

Protel’s recent introduction of its WATI service has been featured in the news once again!

The market research industry’s daily paper, Daily Research News Online, has covered the addition of web assisted telephone interviewing to our growing portfolio.

WATI is an incredibly exciting development for Protel that will help the company better service clients who wish to obtain real-time feedback about visual images and/or products. Having it featured in one of the indsutry’s leading global news sites further cements its importance to the company’s future moving forward in 2021.

For more information: https://www.mrweb.com/drno/news31149.htm

In the UK, MR services provider Protel Fieldwork has added WATI (web-assisted telephone interviewing) to its portfolio.Protel was founded in 1999 in Coventry, West Midlands and offers a range of services, including door-to-door and in-street fieldwork, telephone and in-store interviewing, hall tests...

15/03/2021

Delighted to have been featured by Coventry & Warwickshire Chamber on their online news page regarding Protel’s recent service portfolio expansion.

Protel has introduced web assisted telephone interviewing (WATI) to its extensive range of services.

This latest offering uses a mixed mode telephone technique combining online and telephone interviewing and is ideal for companies looking to exhibit an image or product to potential buyers in order to gain visual feedback.

It is an exciting addition to Protel’s range of services providing an alternative to what would normally have required to be in a face to face or hall test situation, enabling clients to see information in real time and gain a clear insight into their markets.

For further information: https://cw-chamber.co.uk/news/protel-150321/

Protel Expands Service Portfolio

08/03/2021

Protel Expands Service Portfolio

Protel has expanded its range of services with the introduction of WATI to its existing comprehensive offering.

Web assisted telephone interviewing (WATI), which uses a mixed mode telephone technique combining online and telephone interviewing, is ideal for companies looking to exhibit an image or product to potential buyers to gain visual feedback.

An exciting addition to Protel’s range of services it provides an alternative to what would normally have required a face to face or hall test situation, enabling clients to see information in real time and gain a clear insight into their markets.

Enhancing CATI with graphics and CAWI with interviewer guidance, WATI uses CATI technique with the advantage of screen sharing. No webcams are needed and no technical set-up required.

Also ideal for conjoint analysis, WATI allows the interviewer to guide respondents through complex surveys with the product or service on display.

Other uses for WATI include:
- Ad/concept testing
- Multiple choice graphic selection
- 3D rendering of product design
- Film trailers
- Town planning traffic movement plans
- Shopping aisle product placement

24/02/2021

Over the past 12 months, facing challenges has been the norm at Team Protel.

In order to meet these challenges head-on, Protel’s flexibility and adaptability has allowed the company to successfully navigate through the current crisis without the quality of its services being compromised.

By acting early when the pandemic first hit through creating a virtual CATI (Computer-Assisted Telephone Interviewing) centre – which utilises sophisticated software to enable our highly-trained interviewers to conduct research through structured questionnaires – our ability to conduct research where a rapid and far reaching response is required was met with little disruption.

01/02/2021

New appointment!

Team Protel is delighted to announce that Nick Southwood has been appointed as our new Business Development Manager.

Nick joins Protel at a time where the company remains fully committed to growth this year as it looks to further develop its status as one of the leading field and tab specialists in the UK.

Annita Small, Director at Protel commented: “With a wealth of experience in business development across a variety of different sectors we are excited to welcome Nick to Team Protel where he will primarily help facilitate growth and expand our reach across the UK.

“Having joined us at a time where we now look to shift our focus to expansion, we are very much forward to building a better 2021 with Nick as the latest member of the team.”

21/01/2021

New year, new goals!

What market research goals are you setting this year?

Team Protel worked tirelessly in 2020 to ensure that operations continued as normal as possible throughout a challenging 2020 and that our customers received first class service during this difficult period.

Thanks to our flexibility and adaptability, Team Protel was able to provide most of our qualitative and quantitative fieldwork services for customers even whilst staff worked from home - and we look forward to applying the same level of professionalism in 2021 and beyond.

For more information visit our website: https://lnkd.in/dFNURtE

Here’s to a happier 2021!

23/12/2020

That’s a wrap! Now that Team Protel has officially finished for the year we wanted wish our customers and suppliers a Merry Christmas and Happy and Healthy 2021.

We are back open on the 4th of January when we will have some exciting news. We look forward to helping businesses meet their market research needs by continuing to deliver first-class qualitative and quantitative fieldwork services to customers both new and existing.

10/11/2020

We are delighted to announce that Jag Sidhu has been promoted to Head of Operations at Protel Fieldwork.

Jag’s commitment to our clients as well as to the company since his arrival has been outstanding and his promotion is a well-deserved recognition for his hard work and loyalty. His knowledge of data collection methods within the requirements of Market Research has proved invaluable to existing and new clients since his arrival and especially over the last 8 months due to COVID.

Jag Sidhu commented: “It is a huge privilege to take on the role of Head of Operations at Protel Fieldwork. The company has developed an outstanding reputation for its Fieldwork services since its formation in 1999 and it’s been fantastic to be a part of their journey.”

For any fieldwork requirements email [email protected]/ telephone 02476238400.