24/03/2020
COVID-19 AND OUR BOOKS
Our fantastic collection of academic books is here in our Oxfordshire warehouse awaiting new readers. Unfortunately there are about 100,000 are locked in our London shop, which will be closed until Friday 1st May. Internet sales continue, although everything is under review.
We’ve adjusted ALL our working practices and environment to keep our staff and customers safe and are committed to maintaining our service as much as we can in these difficult times. Our friends at Royal Mail are great as usual, and we’re happy to keep them busy at the time of writing.
We’re still getting lots of orders and enquiries and are attempting to fill as many orders as we can, given that the person who processes the paperwork for orders, the pickers and the packers shouldn’t be closer than two metres from each other; and every keypad and door handle is being disinfected to oblivion.
We’ve reduced postal collection from five times to three times per week, to reduce the pressure on staff to meaningless deadlines. We also acknowledge that ALL deliveries will be slower than our normal rapid standard, although we’re unaware to what extent for each parcel.
