02/11/2020
COVID-19 UPDATE: 02/11/2020
Dear customers,
Due to the planned lockdown, we are having to slightly alter how we work and will need to do some things a bit differently during this time.
From Thursday, we are unable to keep our shop open, but we are continuing a limited ‘on road’ service. We will honour all jobs currently booked in, but we will only be taking new bookings for ‘essential appliances’ ie washing machines and ovens, for the time being.
In terms of new appliances, we will still be able to supply and install replacement washing machines, ovens/cookers, hobs and refrigeration appliances.
When we reopened on 15th June from the first lockdown, we implemented covid prevention practices and we will continue to operate in this way for all customer appointments.
We are also hoping to offer a ‘click and collect’ type of service for selling items we stock in the shop. Customers will need to call our office on 01392 278500 to to discuss the item they wish to purchase, pay for it via debit card over the phone in advance and make arrangements to come to the door of the shop to collect their purchase.
We hope to be able to continue in this way throughout the lockdown, but will be taking it a day at a time and may need to alter things as and when is necessary, but will keep you up to date of any changes.
We want to thank you, our valued customers, for your continued support, particularly this year, through such a difficult time.
Keep well, best wishes,
Izzi and Simon Court.