24/03/2026
This is worth a read the company I get my coal off have a few moments to read this. What a company to deal from and service is top drawer well done guys.
We had been trying to keep this quiet as we knew the final judging processes were going on.
But at the tail of last year, someone (within NI or UK) had nominated us, for Customer Service Excellence.
I remember I received an email, from Prestige, explaing our Nomination, and my reply was 'Yes, no problem', and I never gave it a second thought as thousands of business would have and were also nominated for the same award.
Totally unaware to knowledge of the judging process, they began their judging process.
Prestige began and continuted to look into the nominees methods of business which they had implemented in order to achieve the highiest level of Customer Service, in what ways the team go above and beyond a customers most basic expectations, and how this positively impacted the overall productivity and reception of a company. Prestiage also took notice of whether a business monitors Customer Service quality with the view to make improvements.
Thru the gruling judging process, mystery shoppers, and tough judging panel.
I cannot believe (genuinely) that the family business we operate and run, consisting of a hadnful of hardwoking and local members of our team, HAVE WON!!
The Customer Service Excellence Award UK & NI 2025 & 2026.
I hope our local community are as proud of us as we are of our Team, to put our business, Ballinamallard & Fermanagh on the map for the best Customer Service Excellence throughout NI & UK.
As a team we are speachless, and immensely proud off this accomplishment, and another milestone for CB Fuels, Ballinamallard.
Very much looking forward to the official awards cermony in June, held in Bristol.
Thank you to the Entire Team,
Lee, Chris, Scott, Stephen, Callum, Thomas, Jason, Claire & Nicola
So PROUD!!