Dolphin Appliance Care Limited

13/08/2026

Engineer of the Quarter – Jermaine!
A huge congratulations to Jermaine, for his brilliant performance, excellent customer service skills, and all-around positive impact in the field.
Thank you for following The Dolphin Way 🐬

28/07/2026

🐬 Building the Future Together

Last week we brought our engineers together for an interactive workshop focused on one thing – shaping the future of Dolphin.

The day was built around listening to the people who know our customers best. Together we explored what makes a brilliant repair experience, the promises we make to every customer, and the ideas that will help us continue improving the way we work.

It was also a great opportunity to celebrate success, recognising outstanding customer feedback through our Trustpilot reviews and congratulating our Quarterly Award Winners for their fantastic achievements.

A huge thank you to everyone who contributed their ideas, experiences and passion. The future of Dolphin is built together. 🐬💙

27/07/2026

Zoe – Office Staff of the Quarter 🏆

Chosen by our engineers and leadership team, Zoe consistently goes above and beyond, demonstrating professionalism, initiative and a willingness to support everyone around her.

Her proactive approach, attention to detail and commitment to delivering a consistently high standard make her a truly deserving winner.

Thank you, Zoe, for living The Dolphin Way. 🐬

24/07/2026

🐾 Going the extra mile for our communities 🐾

Today, one of our engineers spotted a lost dog wandering on a busy road. Concerned for its safety, he stopped what he was doing, secured the dog, and drove out of his way to reunite it with its very grateful owner.
This simple act perfectly reflects the values we strive to live by every day:

Care – looking out for the wellbeing of others, whether they're customers, colleagues, or even four-legged friends.

Involvement – stepping in and taking action when help is needed.

Adaptability – responding quickly to an unexpected situation.

We're incredibly proud to have people on our team who embody our values every day - well done Josh!

29/04/2026

26/04/2026

A huge thank you to Andys Man Club 🙌

We were proud to welcome Lou from Andy’s Man Club to our recent team meeting, where he shared a powerful and important message around mental health and the importance of talking.

Andy’s Man Club continues to do incredible work supporting men across the UK, creating safe spaces to open up, support one another, and remind everyone that .

Thank you again, Lou, for your time and for making a real impact with our team.

25/04/2026

Celebrating 20 Years of Service 🎉

During our recent team meeting, we had the privilege of recognising Brian for an incredible 20 years of service.

Brian’s dedication, experience, and commitment over the years have made a lasting impact across the business. His contribution truly reflects the values we stand for.

Thank you, Brian, for everything you’ve done over the past 20 years – a fantastic milestone and very well deserved!

25/04/2026

A closer look at this week’s team meeting 👀

Here are a few behind the scenes moments from a great day bringing the team together, our break out session and celebrating Aaron, our Trustpilot champion!

24/04/2026

Quarterly Engineer Team Meeting Day! 🛠️

Yesterday we came together to share best practices, align on key updates, recognise great work across the team, and set our focus for the next quarter. A big well done again to our quarterly award winners - Mark and Louise! 🏆

A special thank you to Lou from Andys Man Club for joining us as a guest speaker and sharing such an important and powerful message.

Thank you to Viva Arts and Community Group for hosting us, and to Mand Ledster for the cakes! 🍰

Thanks to everyone for your continued dedication, teamwork, and commitment to delivering great customer service – you make all the difference.

24/04/2026

Office Staff of the Quarter – Louise! 🏆

Chosen by our engineers, Louise truly embodies our core values, supporting both customers and engineers with care, consistency, and professionalism.

Thank you Louise for living The Dolphin Way 🐬