Mainly self-taught, but have attended many millinery courses & I am a member of the British Millinery Association. I have also completed and passed a Millinery Qualification with the Academy. I am a member of the British Millinery Association. My business beliefs are that everything I create is handmade by myself with the utmost attention to detail, therefore providing my clients with a bespoke he
ad piece they will fall in love with and one that I am proud to have made for them, to make them feel special and wear their hat with pride. I offer a personal service, where clients can visit me at my studio and have a face to face discussion about their requirements. We can discuss colour matching to best suit their outfits, finding a hat shape which suits their face shape and what they would like their hat to be made out of, be it a traditional sinamay or maybe a felt, straw, leather, silk etc. and which trims they would like on their hat. feathers, flowers, bows, veiling, crin. TERMS & CONDITIONS
Please be aware that your use of our page constitutes your agreement to adhere to the terms and conditions set out below. These conditions may be subject to change at any time and without notice. It is your responsibility to check the conditions regularly before ordering from us in case there are any changes. Trademarks and logos of Hats by Yvonne may be used for promotional purposes, with the written permission of Hats by Yvonne. Other material on the site by photographers, writers or artists CANNOT be re-used without permission from
GENERAL
By using our page, you accept the following terms and conditions and our privacy policy. If you do not accept then please cease from using this page in future. By submitting your information on our page, you agree to our privacy policy, and that we may use your information in ways stated in said policy. You acknowledge that all your details given to the page are correct at the time provided and that the credit or debit card you use is your own and that there are sufficient funds to cover the value of your order. Hats by Yvonne will do their best to ensure that all information is true and accurate at the time of publishing. However, I reserve the right to change information, specifications and descriptions of listed products if an error should be brought to my attention. CHANGES TO TERMS AND CONDITIONS
Hats by Yvonne has the discretion to update and change these terms and conditions at any time. When I do, I will revise the updated date at the bottom of the page. You are responsible for reading and keeping fully up to date on these terms and conditions. You acknowledge and agree that it is your responsibility to check these terms and conditions occasionally. PRIVACY
We collect the above information as required to provide our services to process your order, to settle disputes, to provide customer support and arrange your postage and delivery. We also use this information to contact you about your order. The information you provide is stored by Hats by Yvonne for the purposes of providing you with our services as described in our Privacy Policy. However, we may also be required to retain this information to comply with legal and regulatory obligations, such as accounting. We work with trusted third parties to perform functions and provide services to you via our page, such as postage via Royal Mail, Parcelforce and UPS. We share your personal information with these third parties, to the extent necessary to perform these services on your behalf. We may collect, use, retain, and share your information if we believe that it is reasonably necessary to:
Respond to legal or government requests. Enforce our agreements, terms and policies. Prevent, investigate, and address fraud and other illegal activity, security, or technical issues. Protect the rights, property, and safety of our customers, or others. CONSENT
When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery, we imply that you consent to our collecting it and using it for that specific reason only. DISCLOSURE
We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service. SECURITY
To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed. RETURNS
Please note, due to previous occasions where returned items have obviously been worn, we now operate a NO RETURNS policy. IMPORTANT
•Please note, my hats and head pieces are not suitable for children to play dressing up, as they are often trimmed with small gems and such like. Hats by Yvonne cannot be held responsible for any incidents of children swallowing trimmings off hats or headpieces, so please be sure your hat or headpiece is not left unattended.
•Although the materials used in making hats and head pieces are created from natural fabrics, Hats by Yvonne cannot be held responsible for any allergic reactions caused by the wearing of said pieces.
•As safety is top priority, please ensure your hat or head piece is kept well away from fire.
