Groves is a family owned business and for over 50 years has been providing sewing, knitting, quilting and needlecraft products to the retail trade. We are the UK’s leading distributor, supplying the retail trade with a vast range of well-known products. We also provide a level of customer service renowned throughout the sector for its speed and efficiency. What makes us the UK’s leading distributo
r?
- With over 60,000 products we stock the widest range of items in the industry, including leading brands, trend-led items and seasonal products for all sewing, knitting and crafting needs.
- We have distribution agreements, some exclusive, with many recognised consumer brands, more than any UK distributor.
- Worldwide sourcing ensures a varied and competitive product offering.
- Our product and supply chains are all carefully selected for quality, consistency and reliability.
- Our large customer base spans small independents to large multiples as well as B2C specialists, demonstrating our ability to cater to a wide cross-section of retailers. A renowned level of service
- Our bespoke software system ensures maximum product availability - if we don’t have 98% of our products on our shelves we’re not happy!
- For selected brands we guarantee a 100% stock availability.
- Groves nationwide sales and accounts team can take orders and advise customers on product ranges, tailored shop display stands, promotions, merchandising and easy, reliable ordering methods.
- Ordering from us is simple - via our e-commerce website, Groves representatives, freephone EDI (Electronic Data Interchange), fax, e-mail or post.
- The Option barcode scanner allows retailers to scan barcodes, upload and place orders via the website. CSV files can also be uploaded to create an order via the website.
- We endeavour to dispatch UK orders placed before noon on the same day, for next day delivery. (Does not include orders placed on a Saturday or Sunday - these will be processed and dispatched on the following Monday). There is no minimum order for credit account customers, and no delivery charges for customers within the UK.
- Customer orders are picked by trained staff using handheld scanners. This ensures accuracy, and eliminates errors.
- Groves head office staff are available to answer customer queries.
