12/08/2026
💔 A heartbreaking update
for our European customers…
After a great deal of thought, we have made the incredibly difficult decision to stop shipping to EU countries for the time being.
We spent countless hours researching postage prices, customs rules and requirements for every country—trying to make the process as simple and affordable as possible for our customers.
When GPSR regulations were introduced, we found and paid for an EU representative.
We completed the paperwork, updated our product information and did everything we could to continue sending our pottery safely and legally to Europe. Every change brought more costs, more research and more paperwork, we kept trying.
New packaging regulations require separate registration in individual countries.
Each country has its own rules, website, reporting system and fees. Some may also require a local representative.
There is no simple, affordable system for tiny businesses.
The cost could be around €20–€150 PER COUNTRY, every year—even if we send just one parcel there.
This is where we have finally had to draw the line.
Large corporations, manufacturers and wholesalers have dedicated teams to deal with regulations like these.
We are two small artists. We make the pottery, photograph it, pack every order, answer every message—and do all the research and paperwork ourselves.
We simply cannot justify the enormous cost and workload of registering separately across Europe. It is no longer affordable or manageable for us.
This decision has left us deeply disheartened.
Some of you have supported our little pottery business from across Europe for years. Knowing that we can no longer send our work to you is genuinely heartbreaking.
We truly hope that a fair, clear and affordable system will eventually be created for artists and small businesses using only tiny amounts of packaging.
Until then, we sadly have no choice but to pause shipping to EU countries.
We hope this is not goodbye forever.
For any future European enquiries, please do still get in touch.
We may be able to assess your order individually.
