Prima Software

Prima Software Prima Software, by ECI Software Solutions, Powerful solutions for your Office Supplies business. Sell more, buy smarter, reduce costs and save time.

Prima Software is a leading provider of cloud-based ERP and Ecommerce solutions tailored for the global business supplies industry. Trusted by over 2500 dealers across Europe and North America, Prima empowers businesses to streamline operations, boost sales, and achieve sustainable growth. Our comprehensive software suite includes:

Prima Cloud ERP – Centralising business operations with seamless integration and scalability. PrimaGO - Integrated Ecommerce Platform – Delivering seamless online sales experiences. Prima VANTAGE: BI Reporting Suite – Providing actionable insights for data-driven decisions. Prima Marketplace – Offering rich content for over 5 million SKUs to simplify catalog management. Prima ENGAGE: Customer Engagement Portal – Enhancing customer interaction and loyalty. At Prima, innovation is driven by collaboration. Our expert team works closely with dealers, wholesalers, manufacturers, and channel partners to stay ahead of industry trends. Through active participation in events and partnerships with dealer groups, we ensure our solutions address the dynamic challenges and opportunities within the marketplace. By continually investing in technology and customer-centric development, Prima Software is committed to helping office supplies businesses thrive in an ever-evolving industry. For more information, please follow the link to our website:

UK: http://www.primasoftware.co.uk/
US: http://www.primasoftware.co/

Follow us on Twitter and LinkedIn:
https://twitter.com/PrimaSoftware
https://www.linkedin.com/company/primasoftware/

15/09/2026

Paper manifests, missing delivery notes, and manual rekeying back at the office should be a thing of the past. 📦❌

Modern delivery operations demand speed, accuracy, and complete visibility from the moment an order leaves the warehouse to the second it reaches the customer's doorstep. 🚚

With Prima POD, drivers can capture photographic proof of delivery and digital signatures on their smartphones, automatically syncing every confirmation back to Prima ERP in real time.

📱➝📸➝🖥️

Alongside automated route optimisation powered by Google Maps, the app also doubles as a mobile inventory tool giving your team the ability to scan barcodes, look up stock codes, and update stock levels on the move.

Check out the video below to see the Prima APP in action and get a feel for how straightforward paperless delivery can be. 🎬👇

If you want a deeper look at how digital POD and mobile stock control can help reduce administrative overheads and improve first-time delivery rates, read our latest blog here:

👉 https://gtly.ink/StreamlineDeliveriesandStockManagementwithPrimaAPP

Have you transitioned your delivery fleet to a paperless workflow yet?

Get in touch to book a personalised walkthrough for your business.

25 Days to Go: Join Us in ManchesterOnly 25 days to go until our customer event - and this is one you won't want to miss...
14/09/2026

25 Days to Go: Join Us in Manchester

Only 25 days to go until our customer event - and this is one you won't want to miss!

As our first customer event since Prima joined ECI, we're bringing together the Prima community and the wider ECI Software Solutions team to explore what's ahead for our industry, our technology, and the opportunities available to office products dealers.

Prima's Managing Director, Ian Buckley, will be sharing insights including:

• The market at a glance - where the industry is now and what's shaping it
• Key takeaways from emerging categories, growth engines, and new opportunities
• What the future of Prima as part of ECI Software Solutions looks like

You'll also hear updates from:
Brian Bowerfind, ECI Distribution President
Niall D., Vice President of Product Management
Seamus Diamond, VP of Product Development

We'll close the session with an interactive customer panel discussion featuring representatives from Prima, ECI, and our customers.

This is a valuable opportunity to hear the latest thinking, connect with peers, and understand how ECI and Prima are investing in the future of the office products sector.

Places are limited - if you haven't registered yet, now is the time to secure your place.

Register today - just 25 days to go.

👉 https://www.primasoftware.co.uk/connecting-today-to-tomorrow-join-prima-and-eci-in-manchester/

Technology is moving quickly, and AI is playing an increasingly important role in our industry.For dealers, staying comp...
09/09/2026

Technology is moving quickly, and AI is playing an increasingly important role in our industry.

For dealers, staying competitive means making greater use of tech, accessing deeper expertise and finding smarter ways of working.

That’s why becoming part of ECI Software Solutions is an exciting step for both Prima and our customers.

It means more technology, wider expertise and additional resources behind the solutions you rely on every day - while keeping our focus exactly where it has always been: helping you run a stronger, more efficient business.

We’ll be discussing what this next chapter means for Prima customers at our event on 9th October at the Science and Industry Museum, Manchester.

Prima customers, Have you registered yet?

Find out more about the event and secure your place today. We’d love to see you there.

👉 https://www.primasoftware.co.uk/connecting-today-to-tomorrow-join-prima-and-eci-in-manchester/

.software.solutions

📢 Customer Event AnnouncementConnecting Today to Tomorrow: Building a Future-Proof Business with ECIJoin us in Mancheste...
04/09/2026

📢 Customer Event Announcement

Connecting Today to Tomorrow: Building a Future-Proof Business with ECI

Join us in Manchester on Friday 9 October 2026 for a half-day event exploring AI, innovation and the future of the office products industry.

This will be our first customer event since Prima joined ECI - bringing together the Prima and wider ECI team to share what’s ahead for our industry, our technology and the opportunities available to office products dealers.

You’ll hear from Brian Bowerfind, Niall D. and Ian Buckley, with Tim Capper, Rob Harper and Oliver Rowles also attending on the day.

The agenda will include:
• Updates on the future of ECI Prima
• Developments in AI and business technology
• Practical insights for office products dealers
• A customer panel focused on real-world challenges and successes
• Opportunities to meet the team and be part of the conversation

We’ll explore how technology can help businesses:
✅ Improve visibility and efficiency
✅ Identify issues and opportunities sooner
✅ Keep pace with changing customer expectations
✅ Build a business ready for what comes next

📍 Science and Industry Museum, Manchester
🗓️ 9 October 2026
⏰ 08:30–14:00

Prima customers, please check your email for your exclusive registration link and reserve your place today.

We look forward to seeing you in Manchester.

ECI Software Solutions

What does it mean for the industry when two of its leading technology providers come together? For us, it means more beh...
18/08/2026

What does it mean for the industry when two of its leading technology providers come together?

For us, it means more behind the technology our customers rely on every day.

Relationships and service will always be a huge part of Prima. But also, dealers also need confidence that their technology partner can keep investing for the long term.

That means continued development across AI, integrations, infrastructure, cybersecurity and compliance, with the resilience to keep supporting customers as the market changes.

That’s what bringing Prima and ECI Software Solutions together can deliver for the Office Products Industry.

The people, relationships, industry knowledge and service our customers value about Prima remain, but now there is significantly more behind us.

→ More development capacity.
→ More technology and expertise.
→ More ability to invest.
→ More resilience for the long term.

Because choosing a technology partner isn't only about who looks after you today.....It's about having confidence they'll still be developing, investing and supporting your business for many years to come.

Read More:
👉 https://gtly.ink/_AByan7cJ

A quick update for our customers and followers 👋Since Prima Software became part of ECI Software Solutions, we’ve been w...
14/08/2026

A quick update for our customers and followers 👋

Since Prima Software became part of ECI Software Solutions, we’ve been working closely with the wider ECI team and having some very positive conversations about the future.

Most importantly, our focus remains on our customers.

Our team remains heavily focused on supporting our customers in the UK, Ireland and US, now with the additional expertise, technology and development resources of ECI behind us.

We’re already having some exciting conversations around future developments and how we can build on what makes Prima great while accelerating what we can deliver for our customers and the wider Office Products industry.

There’s plenty more to come, and we look forward to sharing some of those developments with you very soon.

03/08/2026

"We’re still the same Prima at our core, but now we have the 'firepower' to help our customers run their businesses smarter and faster than ever before." – Stephen McLaughlin, CEO

It's official: We are now part of ECI Software Solutions!

This next step strengthens our ability to serve office supply dealers across the U.K., Ireland, and the United States with greater accuracy and scale.

With ECI, we’ll be able to accelerate innovation and provide the enterprise-level stability our customers deserve.

14/07/2026

How much profit could be quietly slipping through the net without you realising? 👀

A low-margin order. A reduced selling price. An overdue customer placing another order. Small issues can quickly become expensive ones when they aren’t spotted in time.

Prima SENTRY continuously monitors your Prima ERP data and alerts the right people when something needs attention, helping your team act before it becomes a bigger problem.

✅ Spot low-margin and high-cost orders
✅ Monitor unexpected pricing changes
✅ Receive overdue debt and credit alerts
✅ Identify first-time customer orders
✅ Notify members of your team
✅ Create bespoke alerts around your business

Notifications are delivered straight to your inbox, meaning there’s no additional system to monitor and no extra manual work for your team.

One Prima customer discovered hundreds of pounds in potential savings within just 24 hours using the margin erosion alert alone.

Stay alert. Protect your profit.

👉 https://www.primasoftware.co.uk/prima-sentry-2/

We have a problem…We need a new trophy cabinet. 🏆Last night at the Superstat Showcase, Prima was incredibly proud to be ...
03/07/2026

We have a problem…

We need a new trophy cabinet. 🏆

Last night at the Superstat Showcase, Prima was incredibly proud to be named Service Provider of the Year, and our team were delighted to wake up with the news this morning! (Yes, some of us do still go to bed at 9pm 🥱)

A huge thank you to the Superstat Limited team for hosting a fantastic event, and to the Superstat members who voted for us. This recognition means a great deal, especially coming from our customers, partners and peers across the industry.

Our very own Oliver Rowles and Tim Capper were there to collect the award on behalf of the team, and it’s a brilliant reflection of the hard work, care and commitment that goes into supporting our customers every day.

After also picking up BOSS Service Provider of the Year and EOPA Best Workplace this year, the Prima trophy cabinet is starting to look a little overcrowded.

So, to all of our office furniture customers and industry friends…

Who can supply us with a trophy cabinet for the Prima office?

Heading to the BLOC National Conference today? Make sure you stop by the Prima stand! ⚽🏆Whilst catching up on all the la...
18/06/2026

Heading to the BLOC National Conference today?

Make sure you stop by the Prima stand! ⚽🏆

Whilst catching up on all the latest developments and exciting updates across the Prima software suite, you’ll also have the chance to become a World Cup Winner for the Day!

Strike a pose with our “real” 🤔 World Cup trophy, snap a photo, and you’ll be entered into a prize draw to win your very own LEGO FIFA World Cup Trophy Set.

As they say, “Here’s one we prepared earlier…” 👀

Our work experience superstar, Dante, has already been putting his building skills to the test and showing off the prize up for grabs!

We can’t wait to see everyone at BLOC today. Pop over, say hello, get your photo, and be in with a chance of taking home the trophy (well, the LEGO version at least!).

📸 Share your photos using

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Widnes

Opening Hours

Monday 8:30am - 5:30pm
Tuesday 8:30am - 5:30pm
Wednesday 8:30am - 5:30pm
Thursday 8:30am - 5:30pm
Friday 8:30am - 5:30pm

Telephone

+441514338370

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