Cust2Mate - A2Z

13/08/2026

46% of consumers missed a discount or promotion they were already eligible for.
It's one of the findings from Cust2Mate's Consumer Survey.
🔎 Chapter 3: Rewarding is now live, continuing our six-part research series.
https://cust2mate.com/consumer-survey/
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A2Z Cust2Mate | $AZ

12/08/2026

60% of shoppers want a seamless trip. Only a third say retailers deliver it.

That gap is the subject of a new Forbes op-ed from A2Z Cust2Mate CEO Gadi Graus, who argues physical retail is losing shoppers not to lower prices online, but to friction in-store.

More than half have abandoned a purchase over a product they couldn't find. A third have walked away at checkout because it took too long.

Gadi's take: stores need to become an active concierge, not a passive space, using real-time inventory visibility, smart carts, and frictionless checkout to guide shoppers from list to purchase.

Read the full op-ed:
https://www.forbes.com/councils/forbesbusinesscouncil/2026/08/10/the-in-store-shake-up-brought-on-by-e-commerce/

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A2Z Cust2Mate | $AZ

By layering relevant shopper guidance on top of this, retailers can deepen customer trust and long-term brand loyalty.

11/08/2026

Our next generation of Cust2Mate smart carts are hitting stores at scale, and shoppers are loving them! 🛒✨

Rollout is accelerating.
Usage is surging.

The future of in-store retail is already here. 🔥

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A2Z Cust2Mate | $AZ

09/08/2026

Retailers spend heavily on assortment, but shoppers standing right in front of the shelf still can't get a straight answer to a simple question: what should I buy?

Online comparisons, reviews, and filters do that work automatically. In the aisle, none of that exists. Staff are stretched thin, signage is static, and the shopper is left to guess.

In his latest piece for SalesTech Star, our CMO Yaniv Zukerman breaks down this "guidance gap" and why it's become more than a customer experience problem. It's a mechanical shortcoming in how stores actually operate.

He looks at how smart carts and in-store apps can close that gap, guiding shoppers to products, surfacing relevant alternatives, and adapting in real time as the shopping trip unfolds.

Read the full article: https://salestechstar.com/guest-authors/why-shoppers-still-struggle-with-in-store-buying-decisions/

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A2Z Cust2Mate | $AZ

E-commerce sites spoon-feed shoppers with myriad data to aid buying decisions through comparisons, reviews, and filters.

06/08/2026

Last week, we launched our six-part series based on Cust2Mate’s survey of 1,600 consumers across the US, France, and Italy.

Today, we’re releasing Chapter 2: 𝗧𝗿𝗮𝗻𝘀𝗽𝗮𝗿𝗲𝗻𝘁.

Consumers expect the same pricing clarity in-store that they get online. They want to see every price, discount, and running total as they shop.

When that visibility is missing, hesitation replaces confidence, and retailers risk losing purchases before shoppers even reach the checkout.

45% of consumers chose not to buy a product because the price or discount was unclear.

While transparency ranked highest among the six expectations explored in our research, a 20-point gap remains between what consumers expect and what they experience.

𝗗𝗼𝘄𝗻𝗹𝗼𝗮𝗱 🔎 𝗖𝗵𝗮𝗽𝘁𝗲𝗿 𝟮, Transparent: Where Friction Becomes Lost Revenue, and follow the six-week series as we release each new finding.

https://cust2mate.com/consumer-survey/

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A2Z Cust2Mate | $AZ

04/08/2026

Our CMO Yaniv Zukerman sat down with Canadian SME Small Business Magazine for a Q&A on what's driving in-store retail innovation.

A few highlights from the Q&A:

• The cart is more than a cart. It's the entry point to a connected in-store platform, combining AI, sensors, and real-time data to reduce shrinkage, grow basket size, and unlock retail media revenue.
• Scaling AI takes more than a pilot. Retailers who succeed treat AI as a business transformation, not a single use case.
• Data that moves with the shopper. A smart cart follows the full journey from entry to checkout, giving retailers real-time insight and a platform that keeps improving.
• The best AI is invisible. Start with the shopper, build one integrated platform instead of scattered tools, and measure success in business outcomes, not pilot counts.

At the center of it all is Cust2mates’s smart cart, the platform that makes this kind of connected, real-time retail experience possible.

Read the full Q&A: https://canadiansme.ca/smart-carts-smarter-retail-yaniv-zukerman-on-ai-powered-in-store-growth
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In this exclusive CanadianSME Small Business Magazine interview, Yaniv Zukerman, Chief Marketing Officer of A2Z Cust2Mate Solutions Corp., shares how the company is transforming in-store retail with its AI-powered smart shopping cart platform. Leveraging more than 25 years of experience in marketing...

30/07/2026

Retailers invest heavily in loyalty programs, promotions, and personalized offers.
Yet 46% of shoppers say they've missed a promotion they were already eligible for.

The issue isn't simply the promotion itself. It's that the right value often fails to reach the shopper at the moment it can still influence a decision.

That's one of the findings from Cust2Mate's Consumer Survey of 1,600 grocery shoppers across the US, France, and Italy, exploring the six expectations shaping physical retail today.

🔎 Chapter 1, Seamless: Where Friction Becomes Lost Revenue, is now available .
Discover why seamless shopping produced the largest expectation gap, how friction affects shopper behavior, and why solving it goes far beyond checkout.

Download the first chapter and follow the six-week research series as each new finding is released.

https://cust2mate.com/consumer-survey/

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A2Z Cust2Mate | $AZ

27/07/2026

"Can shoppers actually pay on the smart cart?"
Absolutely. And that's only part of the story.

With Cust2Mate, shoppers can complete their purchase directly on the cart using QR codes, e-wallets, or an integrated PIN pad. No checkout lane. No last-minute bottleneck. Just grab, go, and pay as part of the shopping journey.

But here's where it gets interesting:
Retailers aren't locked into a single payment model.
Want shoppers to pay directly on the cart? Done.

Prefer to route payment through existing payment kiosks or checkout stations? That's supported too.

Cust2Mate adapts to your store, not the other way around.

The result? Faster shopping trips, shorter queues, and a checkout experience that fits your operational needs without forcing a costly infrastructure overhaul.
Pay on the cart. Pay at a kiosk. Keep your existing setup.

Learn how this fits into your existing operations: https://cust2mate.com/

A2Z Cust2Mate, $AZ

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21/07/2026

Meet Paz Lazar,

If you ask Paz what he does, he'll tell you it's simple: keep the cloud from raining. As Software Team Leader, that means making sure our infrastructure stays steady and dependable, no matter the forecast.

🍣 What he enjoys most right now? Japanika on Thursdays. We don't make the rules, we just respect the ritual.

🎯 Why Cust2Mate? Paz found us on LinkedIn, scrolled, clicked, and the rest is history.

👶 When he's not working… You'll probably find him hanging out by the baby playpen, proving that keeping tiny humans happy might be even harder than keeping the cloud dry.

🎭 Fun fact: Most people don't know he studies acting.

Meet the Cust2Mate team: https://cust2mate.com/company/ or connect with Paz here: https://www.linkedin.com/in/paz-lazar/

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A2Z Cust2Mate, $AZ