15/05/2019
We are looking for a Retail Sales Executive to provide excellent customer service and meet sales quotas for our business.
Candidates with strong communication skills , who can make customers feel welcome in our store, will stand out.
You will help identify client needs, present and answer questions about our products and services and recommend solutions.
A positive attitude and a desire to promptly resolve potential customer issues or complaints will make you successful in this role.
Ultimately, you will ensure that customers leave our store satisfied and you will contribute to the store’s profitability.
Responsibilities:
Handling Walk-in Customers
Provide accurate information (e.g. product features, pricing and after-sales services)
Answer customers’ questions about specific products/services
Conduct price and feature comparisons to facilitate purchasing
Cross-sell products
Ensure racks are fully stocked and inventory is well maintained
Inform customers about discounts and special offers
Provide customer feedback to the Store Manager
Encourage customers to provide Reviews
Stay up-to-date with new products/services
Requirements:
Proven work experience as a Retail Sales Representative, Sales Associate or similar role
Good understanding of the retail sales process
Solid communication and interpersonal skills
Telephone etiquette
Ability to work as part of a team and take initiative independent of direct supervision
Familiarity with consumer behaviour principles
Knowledge of inventory stocking procedures
Basic math and computer skills
Track record of achieving sales quotas
Excellent communication skills, capable of building trusting relationships
Ability to perform in fast-paced environments
Flexible to adapt to work timing.
