Policies
* Shipping & Delivery Policy
Evershine Online Shopping delivers items Sri Lanka-wide using M/S Koombiyo Delivery. Our shipping costs are as follows:
For items weigh upto 1kg - Rs. 300.00 {Within Jaffna Peninsula}
For items weigh upto 1kg - Rs. 400.00 {Outside Jaffna Peninsula}
Additional weights - Rs. 80.00 per Kg
Orders are dispatched within 02 business days. Shipping times are est
imated at between 07-10 business days depending on your location.
* Shipping Destinations
Evershine Online Shopping ships goods Sri Lanka-wide.
* Transaction Currency
All transactions are processed in Sri Lankan Rupees(LKR).
* Pricing Policy
All of our prices are in Sri Lankan Rupees (LKR). Total costs displayed in the shopping cart excludes delivery cost.
* Customer Service Policy
The Evershine Online Shopping is committed to providing exceptional customer service. Evershine Online Shopping endeavors to make sure that all items listed on our page are available, and that pricing is true and correct. In the event that an ordered item is not available or we are unable to fulfil your order we will notify you within 02 business days to arrange an alternative item, a backorder or a full refund.
* Refund/ Return Policy
Please choose carefully. Evershine Online Shopping do not normally give refunds if you simply change your mind or make a wrong decision. You can choose between a refund or exchange where items are faulty, have been wrongly described, or are different from what you purchased on the Evershine Online Shopping page. Further the same is to be intimated within 02 business days. No refunds are applicable for the orders which are made under Cash on Delivery(COD) method.
