22/07/2026
📌 ORDERING GUIDELINES
Dear Customers,
Thank you for shopping with us! To ensure a smooth transaction for everyone, please read our store guidelines before placing your order. By confirming your order, you agree that you are fully aware of the guidlines stated below. 💖
1. Order Responsibly ✅
Please order only if you are sure and have the budget. Kindly avoid placing an order if you are not yet decided or if there is a chance you won't receive the parcel later.
2. No Cancellation ✅
Once your order has been processed, STRICTLY NO CANCELLATIONS are allowed.
Before placing your order, please make sure all your questions have been answered to avoid any issues.
3. Payment First Policy, NO Cash on Delivery (COD) ✅
To ensure a smooth and secure transaction, we follow a Payment First Policy. Once your payment has been confirmed, we will immediately prepare your order for packing and shipment.
This policy allows us to accommodate only serious buyers and helps us provide faster and more efficient service to all our valued customers. Thank you for your understanding and support!
Be a responsible buyer ❤️
4. Product Expectations ✅
The store owner is very satisfied with the watches herself. ✨
Please manage your expectations—if you're looking for quality, elegant watches at a fair price, On the Watch is the right place for you.
5. Still Unsure? ✅
No pressure! 💖
You're welcome to browse, read reviews, and observe our page until you're completely ready to order.
6. Shipping & Processing ✅
Please avoid rushing your order.
We carefully follow our packing and shipping process to ensure your order arrives safely. Please be patient.
7. No Refund & No Exchange ✅
We have a strict NO REFUND & NO EXCHANGE policy (covered by our warranty instead).
Please make sure you are fully decided on your chosen design or item before placing your order.
8. Warranty Policy ✅
We offer a 7-day warranty only. Once the 7-day period has passed, the warranty is no longer valid.
For any warranty claim, an UNBOZING VIDEO IS REQUIRED and must be provided within 24 hours of receiving your order.
9. Product Authenticity & Value ✅
Our watches are not 100% guaranteed original. However, they are carefully selected for their excellent craftsmanship, premium appearance, and quality that closely resembles the original designs.
If you're looking for the luxury look and feel without paying luxury prices, our collection offers outstanding value for your money. You get an elegant, high-quality timepiece that looks remarkably similar to the original—at only a fraction of the cost.
✨ Pay less, enjoy the same premium look and quality. That's the value we proudly offer our customers.
✨ We respectfully ask that you follow our store policies, just as we are committed to providing you with the best service possible. Thank you for choosing On the Watch! 💖
Thank you, timeees✨
