21/01/2025
Things to remember:
Share lang po, please read.
IF YOU WORK IN HEALTH SECTOR.
1. Be nice, they don't have much for a private clinic or doctor.
2. Explain to them what's going on, being assertive. Give directions with easy to understand words.
3. Listen to them, they don't know medical terms and sometimes it's hard to explain their discomfort or pain.
4. Build empathy, make them feel that you are a help and that they can count on you.