10/08/2026
W&E DAPROZA SEWING MACHINE TRADING
1. 7-DAY REPLACEMENT POLICY – BRAND-NEW ITEMS
All brand-new sewing machines are covered by a 7-day replacement period from the date of purchase/receipt, subject to inspection and verification of a manufacturing defect.
2. 6-MONTH SERVICE WARRANTY
Brand-new items are covered by a 6-month service warranty for qualified manufacturing defects and workmanship issues. All warranty claims are subject to inspection and verification by our service team.
3. NO REFUND, NO RETURN & NO EXCHANGE POLICY
All items are STRICTLY NO REFUND, NO RETURN, AND NO EXCHANGE once the item has been received by the customer in good and working condition.
Concerns raised only after the item has been used for an extended period, particularly after one (1) month, will not qualify for a refund, return, or exchange. Qualified concerns may still be handled under the 6-month service warranty, when applicable.
4. CUSTOMER RESPONSIBILITY
Customers are advised to inspect and test the item immediately upon receipt. Any concern or defect should be reported within the applicable replacement period.
5. WARRANTY EXCLUSIONS
The service warranty does not cover damage caused by:
* Improper use, installation, or operation
* Physical damage, accidents, or mishandling
* Unauthorized repair, modification, or alteration
* Negligence
* Normal wear and tear
* Use of incompatible parts, accessories, or materials
IMPORTANT: All replacement and warranty claims are subject to inspection and verification. This policy does not waive or limit any rights or remedies provided under applicable Philippine consumer protection laws.
Thank you for choosing W&E Daproza Sewing Machine Trading!
We value your trust and are committed to providing quality sewing machines and after-sales service.
