Tiny Tokyo Toys

Tiny Tokyo Toys TinyTokyo Toystore is an all-digital boutique based in Metro Manila, Philippines. First it was between friends, but then the circle became larger and larger.

Our store started as a simple "pasabuy" gig where one person from the gang volunteers their time and resources to order, store, and distribute products to the rest of the squad. After realizing that there are many others who share the same passions as we did, the pasabuy gig turned into a commercial venture. Powered by our enthusiasm for Japanese media, internet meme culture, the joy of toy collec

ting, and food, our team at TinyTokyo continue to stay true to our roots of bringing Japan closer to our friends. Our products range from anime and character goods like figurines and plushies, to hobby products like plastic models and trading cards, to time-bound limited goods from V-Tubers and seiyuus. Pre-order, ready to ship, and everything in between. Thanks to our relationship with our suppliers in Japan, we're able to share to you the latest and greatest from the land of anime and automated wash toilets. Sugoi dayo! Lovingly yours,
Your TinyTokyo Titos

02/01/2026

Refund Process & Order Fulfillment Update – 2026

Happy New Year to all our valued customers.

We would like to provide an official update regarding the refund process and order fulfillment schedule for 2026.

Refund Process Update

Refund processing for 2026 will officially begin on January 26, 2026, for all customers who wish to request a refund.

To ensure proper tracking, verification, and efficient processing, all refund requests must be submitted through the official Refund Request Form. This allows us to accurately check, monitor, and process all requested orders in an organized manner.

Please be reminded:

Refund processing starts on January 26, 2026

Only requests submitted via the Refund Request Form will be accommodated

Refunds will be processed in batches and prioritized based on submission and verification order

Refund Process Form: https://forms.gle/DRZuDmBuZrM6YgQo6

Order Release & Shipping Update

For customers who are still waiting for items to be released and picked up:

All items that were cleared and released from customs last December will resume processing starting January 16, 2026

Some parcels were successfully cleared prior to the long holiday period last year and are now ready for fulfillment

For on-hand items scheduled for shipping, shipping operations will officially resume on January 19, 2026

We are committed to completing deliveries as quickly as possible once processing resumes.

Thank you for your continued patience, understanding, and cooperation. We sincerely appreciate your support as we work to resolve all pending orders and refunds responsibly.

Wishing everyone a peaceful and prosperous New Year.

17/12/2025

Refund Timeline & Processing Schedule

To ensure transparency and set clear expectations, the following refund processing timeline is established:

Period Refund Activity Details
Now – December 2025 Review & Validation Phase All pending and new refund requests will be reviewed, verified, and properly documented. Customers are encouraged to send or re-send refund requests with complete order details to avoid delays.
January 2026 Refund Processing – Phase 1 Refund processing will formally resume. Initial batches of refunds will be issued using newly allocated funds, prioritized by order date and refund request submission date.
February 2026 Refund Processing – Phase 2 Continued batch refund processing. Majority of verified refund requests are expected to be completed during this period.
March 2026 Refund Processing – Final Phase Completion of all remaining verified refund requests. Targeted 100% completion of outstanding refunds by the end of March 2026.
Important Refund Processing Notes

Refunds will be processed in batches based on available funds and payment provider timelines.

Priority will be given to older orders and earlier refund requests.

Refund posting times may vary depending on banks, e-wallets, or payment platforms.

Customers will be notified once their refund has been successfully processed.

Customer Action Required

To help ensure smooth processing, customers requesting refunds must provide:

Order number

Full name used in the order

Payment method

Proof of payment (if available)

17/12/2025

PUBLIC STATEMENT / CLARIFICATION
TinyTokyoToys Online Store
For updates regarding orders, deliveries, or refund processing, please contact only this official store page or reach out directly with your order number and complete order details to ensure faster and more accurate assistance.
Please be advised that delivery delays may occur due to the Holiday Season and ongoing customs processing.
________________________________________
Business Ownership & Management Clarification
For full transparency, TinyTokyoToys Online Store is a sole proprietorship owned and operated exclusively by Fernando De Luna Jr.
All official communication may be directed through:
• Official Store Page
• Email: [email protected]
• Personal Facebook Account: https://www.facebook.com/fernanddelunajr
From the commencement of operations in July 2022 to the present, Envy Smith (Nathaniel Vergara) and John Michael James have never been partners, co-owners, managers, agents, or promoters of TinyTokyoToys.
• Envy Smith / Nathaniel Vergara acted solely as a limited investor by covering the Shopify subscription.
• John Michael James was a limited investor who provided partial funding for business expenses, including the Shopify subscription.
Any assistance provided by them was strictly limited and ministerial, such as forwarding payments or answering basic inquiries, and was done under the full discretion of TinyTokyoToys management.
All payments received through Envy Smith / Nathaniel Vergara or John Michael James were immediately forwarded to and fully managed by me, Fernando De Luna Jr.
________________________________________
Sole Responsibility Declaration
For avoidance of doubt, I, Fernando De Luna Jr., have always been solely responsible for:
• Customer relationship management
• Order processing and fulfillment
• Payment handling
• Refunds, returns, and after-sales support
• Overall business operations and customer communications
Accordingly, Envy Smith / Nathaniel Vergara and John Michael James are fully released from any and all liability relating to store management, operations, sales, payments, refunds, or promotions.

Address

Taguig City

Website

Alerts

Be the first to know and let us send you an email when Tiny Tokyo Toys posts news and promotions. Your email address will not be used for any other purpose, and you can unsubscribe at any time.

Contact The Business

Send a message to Tiny Tokyo Toys:

Shortcuts

Share

Category