Rehmat Sons Distribution has developed a service-oriented system that has allowed it to become a leading distributor of brand-name Stationary Items, Books, Electrical Items and FMCG to the South Punjab market. Headquartered in Multan, Punjab, Rehmat Sons is showing the market how a strong business model can service both wholesale and retail customers effectively and economically. Two key differenc
es between Rehmat Sons and most other distributors are our broad product offering and our supply base. We work closely with our suppliers to make sure that we continue to meet the needs of our customers. Additionally, we have warehouses, an experienced sales staff that knows our markets, and our own truck fleet for greater logistical control of our deliveries. Strong supplier relationships enable Rehmat Sons to provide leveraged technical support to those who otherwise might not get it: retail customers and mixed truckload customers (those ordering a combination of products). Rehmat Sons Distribution caters to these customers, in many ways acting as an interpreter of sorts between manufacturer and client. Most manufacturers focus their resources toward large direct accounts; we have observed that suppliers and manufacturers are placing fewer resources on `smaller' accounts. They rely on their distributors, such as Rehmat Sons, to handle these accounts. Rehmat Son's technical center with a comprehensive technical service and support team, the state-of-the-art facility allows the company to provide something unique in the distribution business-in-depth technical support. Rehmat Son's long-term relationships allow it access to its suppliers' own technical support staffs in order to resolve customer issues. The final benefit of Rehmat Son's distribution model is its ability to see customers through the last phase of product use. Since 1986, Rehmat Sons Distribution has offered an environmental services program to help dispose of or recycle waste. As we are today, we will remain one of South Punjab's leading distributors and always looking for new ways to improve our service to our customers to help make them successful.
