Deposits are non refundable unless the item is cancelled on the manufacturer's end. ETA (Estimated Time of Arrival) is only an estimate, and is subject to change depending on the manufacturer's actual release date. Early arrival, delays or cancellations are beyond our control. Balance must be settled once the pre-ordered item/s arrive/s. Buyers will receive a message at least 5 days before their o
rders arrive, with complete details on when and where to settle, and their preferred mode of pickup (meetup or delivery). Meetups should run securely, fast and easy. It also authenticates and formalizes that our transactions are done. Buyers are given a week to claim or have their item delivered. Unclaimed unpaid orders will be forfeited after a week. On the other hand, unclaimed fully paid orders will be forfeited after 4 weeks. We encourage you to check the item/s during meetup or once delivered. In an event of a manufacturer defect, we accept returns as long as the issue is raised to us within 24 hours upon receipt. Replacement requests from suppliers may take some time to process. Refund requests are processed within 2 weeks via online bank transfer only. Items that are tagged as On Sale, On Clearance, Marked Down etc. are not part of the after sales service. We may change the terms from time to time. By continuing to use this page after we post such changes, you accept the Agreement, as modified.