Email us your orders with the ordering format provide below, we do not entertain orders made via comment. Please be 100% confirmed before emailing the order form. No cancelling of orders once it's confirmed. Additional $0.50 for subsequent items
Invoice will be sent within 24hours of submission, please check your junk/spam folder if you do not receive from us. If you item is all pending/sold, we will take up to 48 hours to get back to you as we'd have to check for restocks/backorder. Payment have to be completed within 24 hours after invoice is mailed. Types of payment accepted:
POSB/DBS ibanking or ATM transfer or interbank transfers
Payment are to be made to
POSB saving account 119-52511-0
Buyers who do not make payment after 3rd reminder will be deemed as deadbuyer. And those who ordered and back out from it will not be entertained in the future. PLEASE DO NOT MAKE PAYMENT UNTIL YOU'VE RECEIVED AN INVOICE FROM US. Please note that all ATM transfers must be accompanied with a snapshot of your transaction receipt for verification purposes. Please note that having an invoice doesn't secure your ordered items. Priority will be given to customers on a first-come-first-serve basis. To place an order, kindly send us an email to [email protected] in this format:
ORDERING FORMAT (EMAIL)
Name :
Contact No:
Email Address :
Item(s) : Product code found in the description box of the photos. Please specify color, size (if any)
Delivery Method:
Mailing Address :
Enquiries (If any) :
SHIPPING INFORMATION
Items will be mailed within 2-4 working days after verification of payment. You'd receive a shipment notification once your order has been mailed. All packages are shipped out via Singapore Post Office via normal or registered mail. Normal postage takes 2 – 5 working days (excluding weekends & public holidays) to deliver. WanderChanceuse will not be liable for lost mails via normal postage. hence we strongly advise to opt for Registered postage. Tracking number for Registered Postage will only be provided upon request. Meet-up for collection are subjected to availability. We will deliver the order asap so your patience is kindly appreciated. EXCHANGE POLICY
Discrepancy of measurements between 0.5" - 1" in our given measurements shall not be considered a defect. We do not offer returns or refunds due to sizing issues, so please check the measurements clearly before submitting order forms. All exchanges must be made within 14 days from purchase date. Please provide us with snapshot regarding the defects. Do note that after this duration has expired, we will not accept the return of the item. We do not do refunds unless we are out of stock for the item. Your right to a refund only applies to product(s) that are returned in the same condition as you received them. Any product which is damaged or not in the same condition as you received it will not be refunded. You should therefore take reasonable care of the product(s) while they are in your possession. AND I'D EMPHASIZE STRONGLY THAT WE DO NOT DO REFUNDS UNLESS WE DO NOT HAVE ANY MORE STOCKS FOR THE ITEMS THEN IT WILL BE REVIEWED ON A CASE BY CASE BASIS. For more further enquiries, do drop us a comment or email us at [email protected]
Do note that our working days (meaning replying of emails and sending of parcels) are only from Monday to Saturday. Excluding all major P.H. Please be patient with us if we take a little longer to reply to your emails on Sunday as it is our rest day! (:
Once you've sent us an email, we will try to get back to you within 24 hours. Wander Chanceuse reserves the right to change any Terms and Conditions without prior notice.
