JL Company Information
Welcome to JL, we are one of the online shopping in the Singapore and your doorway to affordable exclusive luxury brands at greatly discounted prices. We regularly search a whole raft of latest handbag styles for exclusive luxury brands. Our products are taking from original manufacturer instead of original stores or boutique. That is why we able to provide the lower prices compare with prices of stores or boutique for all the pretties. All the products come with the original stuffs – dust bag, certificate and booklet. At the same time, we want to offer you with best customer service new shopping experience and the high quality luxury items. We have reason to be proud and confident! Our team with passion, profession, credit and good reputation, needs your support and recognition! Our growth cannot leave your attention. If you have any questions, concerns or comments, please feel free to contact with us by email, so we can know our disadvantage. In this way we can service you more professional. We are here for you! Do not need to wait anymore. Choose the one you like; show the charm of you now! P/S: For all the shopaholic pretties, if you feel doubt or uncomfortable about the authenticity issue, please do not place order to avoid any dispute in future and do not encourage for exchangeable or returnable if item sold out. Besides, we will try our best to check carefully for every item with good condition before delivery the item to buyer. Please do read our terms and conditions before place order with us, Thank You! Payment Policy
Currently we are receiving e-banking transfer, ATM transfer (for Singapore) or Paypal only. Please ensure the payment has been cleared before we ship out the item. Sorry for inconveniences caused but we will improve our receiving payment condition very soon with more payment options for buyers. Shipping Policy
Currently we use EMS as our main carrier and ship our products to most countries and areas that EMS can reach. You will need to bear shipping fees and shipping fees depends on how many items you have placed order. If receive your payment on Saturday and Sunday, we will process and ship the item within 3 working days from our factory. We don’t ship out the order on Sunday and public holidays (Singapore). Shipping time will take within 7 to 14 working days but depends on the order will send to which country. We will do our every effort to make sure you receive the parcel on time but we are not responsible for shipping delays which can be affected by the shipping carrier, delivery destination, weather, holidays or incorrect/insufficient delivery information. We have to verify your order before we process it by sending you an email or calling you once we receive your payment. Your co-operation will be much appreciated. We’re sorry that we can’t change the delivery address of your parcel once your order has been shipped out, cancel order as well. If you aren’t available when your parcel is delivered, the mail carrier will leave a calling card with instructions on how to pick it up. We need you to provide us a detail shipping address. Please bear in mind that the address you provide must be the right and detail one. Otherwise, we are not responsible for the failed shipping or item lost. All our packages need a signature after you get your package. The P.O Box address is not allowed. So please provide us with the most up-to-date, accurate and detail shipping information with your phone number for the shipping. If an item is returned because it was not deliverable due to an incorrect address, customer will have to be responsible for both shipping and return charges. Tracking
The shipping of your parcel is traceable online. We will send a confirmation email with online tracking number to you after your order is shipped out. The tracking number will be valid for your checking within 48 hours after you receive the email. Kindly ensure to add us to your email list so that you can get confirmation about your order from us and remember to check your SPAM/JUNK folder if you do not receive a reply in 3 days. If you hit upon any questions or problems in the process of tracking your order or can’t receive a confirmation email with online tracking number from us, please feel free to contact us via email. Thanks for your co-operation! Acceptance Of The Parcel
All parcels will be marked as “Gifts” or Samples” to avoid fees imposed by customs but customer will be fully responsible for the charges if there is any. If the carrier is authorized to leave the parcel without a signature, we will not be held responsible for damage or loss that may occur during shipping. It is the customer’s responsibility to check the item status upon arrival and inform us of any problem or damage within 3 days of receiving your order. Return Policy
We do not accept return and exchange orders due to we will verify and check carefully the items with good condition before we ship out the orders to you. No worries, our items are having good quality and come with original stuffs whatever has at branded store. Please do not place order with us if you do feel uncomfortable on our items. Orders / Questions
If have any questions about shipping of your order, order inquiry, payment, please feel free to contact with us by [email protected]
