07/06/2026
🎹 The pursuit of excellence never stops.
When someone sits down at a concert grand piano, they experience a seamless connection between their hands and the music. What they don't see are the thousands of precisely engineered parts working together to make that moment possible.
This week, our Steinway-trained technician, Joel Wilkinson, RPT, had the privilege of spending time with Anne Garee, RPT, Director of Piano Technology at Florida State University College of Music, working on one of our Steinway Model D concert grands.
Together, they installed a new set of Steinway hammers while carefully evaluating, measuring, regulating, and refining the piano's action. It's meticulous work that most people never see, but it has an incredible impact on how a concert grand responds to a pianist's touch and ultimately brings music to life.
Did you know? Piano hammers are the only part of the instrument that actually strike the strings. Their shape, weight, density, and voicing all influence the piano's tone, responsiveness, and dynamic range. Even the smallest adjustments can make an extraordinary difference.
Reflecting on the experience, Joel shared:
"Without Anne's 50 years of experience, I would have missed three major pitfalls. I now have such an awareness of the inner workings of this instrument."
We're incredibly grateful to Anne for so generously sharing her knowledge and expertise. Learning from master craftsmen is invaluable, and opportunities like this allow us to continue growing in our profession.
At Turner's Keyboards, we believe the best technicians never stop learning. By investing in continuing education, we're able to provide the highest level of care for every instrument entrusted to us—from a family's first piano to a concert grand on the world's greatest stages.
Because behind every beautiful performance is a piano that has been prepared with care. ❤️🎹