08/15/2026
Apparently, today is a good day to remind everyone just how much Google reviews matter to a small family business. 😏🌸
We’ve been serving our community for more than 50 years, and we are incredibly fortunate to have so many wonderful, loyal customers who know who we are and how we do business.
Today, however, was one of those special small-business days.
A customer situation became unnecessarily unpleasant, and when we decided that being threatened and spoken to disrespectfully—especially to Debbie, my mother, is not a requirement of doing business, we refunded the order and politely declined to continue the relationship.
And, shockingly enough, a negative Google review followed. 😉
Here’s where our amazing customers come in.
I am sure most of you know my mom. She is one of the most pleasant people you could know. Always has a smile and a laugh, would never hurt a fly, could hit her thumb with a hammer and wouldn’t even swear. Who could treat her awful!!
If you’ve actually done business with us—whether we’ve helped you celebrate a birthday, wedding, anniversary, new baby, holiday, or helped your family during a funeral—we would truly appreciate it if you would take a moment to leave an honest Google review about your experience.
Because one angry customer may be very motivated to tell their story.
We’d just love for the hundreds of happy customers we’ve served over the years to tell theirs, too. ❤️
Small businesses live and die by their reputations, and your support means more than you know.
Thank you for continuing to support our family, our employees, and the business we’ve worked so hard to build. We appreciate you!
🌸 If Ward’s has taken good care of you, we’d love to hear about it:
👉 https://g.page/r/CYkfsXA9y7VCEBM/review
And as always, kindness is free. 😉🌷
