Ivory Luxe Home Fragrance

Ivory Luxe Home Fragrance Hand poured candles and home fragrance products. Home made body butters and bath salts made with qua

09/03/2026

THE COST OF KEEPING MY WORD: $700 + individually shipping 25 orders 🤦🏾‍♀️

Today, I’m replacing a customer’s $700 order after it was stolen while in UPS’s possession.

The claim was denied, leaving my small business to absorb the full loss. But my customer still deserves the service I promised.

At Ivory Luxe Home Fragrance, customer care is a standard—not just a statement. So I’m remaking, repackaging and reshipping the order while continuing to seek accountability.

UPS please review this denied claim, honor the shipment’s insured value and stand behind the service small businesses trust you to provide.

Address

Dallas, TX

Website

Alerts

Be the first to know and let us send you an email when Ivory Luxe Home Fragrance posts news and promotions. Your email address will not be used for any other purpose, and you can unsubscribe at any time.

Contact The Business

Send a message to Ivory Luxe Home Fragrance:

Shortcuts

Share

Category