09/06/2026
Important Update Regarding Charge Accounts
Beginning October 1, 2026, Danforth Hardware will no longer offer personal charge accounts. Business charge accounts will continue to be available, subject to approval.
Unfortunately, a small number of unpaid accounts have made this change necessary. As is often the case, a few people have affected a service that many appreciated.
We will continue to consider charge privileges on a case-by-case basis for customers with ongoing projects and a history of paying their accounts promptly. If customers with past-due balances bring their accounts current, we may reconsider future charge privileges.
I also want to clarify how our charge accounts have always worked. Statements are typically mailed around the first of the month, so you may receive a bill for a purchase made only a week or two earlier. We have never established or signed 30-day payment terms. Any flexibility in billing has always been a courtesy extended at our discretion, and we do not charge interest.
I know this decision won’t make everyone happy, and I understand that. My responsibility is to make the decisions necessary to keep Danforth Hardware healthy and successful so that we still have a locally owned hardware store serving this community five, ten, and twenty years from now.
Thank you to the many customers who have always paid their accounts promptly and supported us. Your honesty and loyalty do not go unnoticed, and we truly appreciate your business.
