03/11/2022
Job details
Job Type
Full-time
Full Job Description
It's Your Career. Own it!
We make it easy to own your success. At Rent-A-Center Franchising International Inc., we have a no credit, worry-free policy. That's because we believe in putting people in control of their future. This same belief extends to our talented team members. We help you make your career what you want it to be.
Assistant Manager
The role of Assistant Manager can mean different things at different places. Around here, it says you intend to create the most rewarding, enjoyable, and supportive environment for your customers and coworkers. You want to become part of a competitive team of passionate problem-solvers and lead them to new levels of success. Of course, you also manage inventory, provide superior customer service, and so much more. The bottom line is that you do more than grow revenue, you grow in your career. That's what being an Assistant Manager at Rent-A-Center Franchising International Inc. is all about. Are you ALL in?
Why should you work at RAC?
Move your career to the center of an industry-leading company. Creating opportunity for others is what we're all about. That's why we make a point to promote from within. Endless growth potential? The chance to work with top brands and top talent? Yeah, you can do all that here. And then some.
We have thousands of employees. But we take care of them one by one.
Everything we do is about enriching people's lives. Yours included. You can work your way to the future you want. We'll help you own it.
DISCLAIMER: This job posting is for a position with an independent franchise entity. Each franchise location is individually owned and operated. Benefits may vary from franchise to franchise location.
The independent franchisee, and not Rent-A-Center Inc., is alone responsible for all employment related matters in this retail location, including but not limited to hiring, firing, disciplinary action, supervisions, staffing and scheduling. Rent-A-Center Inc. will not have control over where you receive an interview and will not receive notification regarding where or not you are ultimately hired. Rent-A-Center Inc., is not responsible for the employment policies and practices of independent franchisees and does not employ independent franchisees' employees. If you are hired for this job posting, the independent franchisee, and not Rent-A-Center Inc., will be your employer
Requirements:
Essential Functions
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The ASSISTANT MANAGER will:
Sales:
Be responsible for Customer and Revenue growth/maintenance Greet and assist customers on the sales floor
Obtain new rental orders on the sales floor and over the phone
Complete rental agreements as required
Prospect for new business by telemarketing and distributing print materials
Keep coworkers informed of promotions and products
Account Management:
Maintain accurate records of customer account activity, to include current and past due accounts
Review past due accounts and communicate in-person and via phone with the customers to promote timely payments
•Collect customer payments on a timely basis and meet daily/weekly collection standards •Complete customer service calls in a timely manner as assigned
Follow all policies and procedures and adhere to all standards
Store Supervision:
Assist Store Manager with training and providing oversight in absence of Store Manager
Assign coworkers to specific duties and assist with work schedule assignments
Assist in managing daily operations when necessary
Assist Store Manager in making weekly schedules
Showroom and Backroom areas:
Refurbish merchandise to like new condition
Keep showroom, backroom, and all store areas neat, clean and organized, including vacuuming, dusting, and handling household cleaning materials
Deliveries & Pick-ups:
Assist as needed in loading/unloading truck, or other vehicle, per policy to safely protect coworkers, customers, and merchandise
•Assist as needed in delivering merchandise in Company provided vehicle to customer homes •Assist as needed in installing and setting up merchandise, and instructing customers on proper use
Assist as needed in picking up merchandise from customer homes
Complete customer service calls in a timely manner as assigned
Follow Company policies and practices regarding safe driving and adhere to local and state laws regarding safe operation of a motor vehicle.
This job description is not intended to be all-inclusive. Employee may perform other related duties as needed to meet the ongoing needs of the organization.
Required Education and Experience
High school diploma or GED
1 – 3 years of retail/customer service, sales, or collections experience
Valid state driver’s license and good driving record
Preferences
Ideally, a candidate for a Rent-A-Center ASSISTANT MANAGER is:
Friendly, with exceptional communication skills
Dynamic, wi
