12/31/2023
Edit: I think it’s pretty obvious at this point that the person I’m dealing with here has some sort of mental health issue going on, and in retrospect I probably should have realized that sooner. Their Facebook activity and their erratic, inappropriately hostile behavior toward me and others makes that pretty obvious in hindsight. I hope this person gets the help they need. If they don’t, they’re going to end up on the losing end of a libel lawsuit sooner or later.
Back in November someone created a post claiming that I had taken 3 months to do a set up, and that I was making excuses.That post was extremely misleading and I feel like I need to set the record straight. That was not just a simple set up. I literally do set ups in person, while you wait whenever possible. If it were just a simple set up he wouldn’t have left it with me in the first place.
$400+ worth of work was performed on that bass, and the customer was informed and approved of it every step of the way. The normal wait time for the half dozen repairs they needed would have been 5-7 weeks. They waited 10 because I got sick.
If being sick sounds like an excuse to you, then by all means take your guitar and your trust issues elsewhere. I'm a human being. I get sick.
I have 30+ reviews across platforms. All of them are 5 star, most of them glowing. I take a lot of pride in that, and in the work I did to earn those reviews. But I guess it’s inevitable that if you run a business long enough, no matter how good you are, you’re eventually gonna catch someone in a bad mood. But man it really stings for the first one I’ve ever gotten to be from that particular case. I put a lot of extra time and effort into that bass hoping he would appreciate the lengths I went just to make sure he could afford the work he needed done. Clearly that was a mistake. But it is what it is. I’ll find a lesson to take away from that case, and I’ll be better for it in the end.