Please visit our website. Exchanges/store credits- In case your item doesn’t fit, broken, or it doesn’t satisfy your needs. We offer store credit only, no refunds. Item should be returned undamaged, and all tags should still be intact. You will need to return item at your expense unless there is an error in the item we sent you, or you bought at the store front. The merchandise must be received at
the address below within 10 CALENDAR Days of the confirmed date of delivery or date on receipt from store front. We strongly recommend you use delivery confirmation when returning the item(s) by mail for the proof of shipping. Frogstones and more will not issue a credit for returns after the specified date. Please do not attempt to return items after the specified date. Once your item arrives we will process and then send you a store credit with the amount in the mail. Please provide the mailing address you would like the store credit to be sent to. Custom orders- Custom clothing items are matched to your specific size, color, transfer of choice or your name/ number which makes it a custom item. Custom jewelry pieces are also made to your specifications and there is no return offered on them. Rhinestones- We will replace rhinestones on clothing for 30 days of purchase date with no questions asked. After 30 days we will be happy to replace them for a small fee. Vinyl- If for some reason vinyl starts to lift up from material, please bring it to us to be pressed. If vinyl is ripped due to improper care Frogstones and More is Not responsible. Washing instructions- We recommend you to wash all clothing inside out and dry on low heat or hang dry.
