International Ticketing Association (INTIX)

06/12/2026

“’Titanique’ is one of those rare theatrical experiences where the audience walks in not entirely sure what they’re about to see and leaves feeling like they’ve just survived the funniest, wildest and most joyful fever dream imaginable," reflects Lauren Kennedy Brady.

Lauren Kennedy Brady, Executive Director of Theatre Raleigh, has been to the Tony Awards before. Twice, in fact. She actually performed on the program while she was a cast member of the original Broadway production of “Sunset Boulevard.” She was in that stunning Glenn Close number that’s still...

06/11/2026

INTIX Members! Don’t miss what’s coming up in our Pro to Pro webinar series next week:

6/17: Green IT in Ticketing: Where Do We Stand?
6/18: Spreadsheet Shenanigans

Join industry peers and be part of the discussion 🎟️: bit.ly/INTIX_ProtoPro

06/11/2026

Explore how the organizations seeing the strongest engagement are not simply sending more emails, but are using connected systems to make communications more timely, more relevant and easier to act on.

For ticketing professionals, email performance is often treated as a marketing metric. Open rates. Click rates. Conversion tracking. But the strongest results rarely come from marketing activity alone. They come from connected audience experiences: when ticketing, marketing, fundraising and patron s...

06/10/2026

Trust and security are essential to a great ticket-buying experience 🫂

In this ACCESS article, learn how Protect Group helps keep ticketing safe and secure through innovative solutions designed to protect both organizations and fans: bit.ly/INTIX_Access

06/10/2026

“You can't deny the impact that AI is having (and will continue to have) on this industry … But here's what I want to be clear about: just using AI doesn't make you intelligent. Those tools need to be working toward one of three things: finding more customers, getting them to engage more deeply or making them want to come back. If it's not doing one of those three things, it's just a toy," emphasizes Steve Baumgartner.

In ticketing, artificial intelligence (AI) is no longer a concept that is coming soon or a line item on a product roadmap. It is already reshaping how audiences discover events, how tickets are priced and sold, how we communicate with patrons and how organizations operate behind the scenes. What’s...

06/09/2026

Our INTIX Members in Soccer Series continues! ⚽

This week, we're spotlighting Max Coyle. His contributions and impact in the soccer industry do not go unnoticed!

06/09/2026

Organizers have announced 10 official "fan zones" for soccer fans to gather and enjoy the FIFA World Cup games in Los Angeles.

CBS News (05/24/26) Organizers have announced 10 official "fan zones" for soccer fans to gather and enjoy the FIFA World Cup games in Los Angeles. While there will be a handful of free fan zones, most of the events will cost between $5 and $25. Kathryn Schloessman, the head of the World Cup Host Com...

06/08/2026

From sitting for a portrait by renowned artist Lucian Freud to leading one of the UK's major ticketing organizations, Martin Crosier's career journey has been anything but ordinary. In this installment of our Getting to Know You series, the Managing Director of LW Tickets reflects on the power of hard work, honesty, calculated risk-taking and the relationships that helped shape his path. https://buff.ly/AY6C7Vn

In the 1990s, when Martin Crosier was still contemplating a possible career, he moved to London to find his footing. Martin knew he wanted to work in the West End but quickly realized he lacked the technical skills for backstage work and the specific talents required to be an actor. He also ruled ou...

06/05/2026

Introducing INTIX Members in Soccer! ⚽

As the FIFA World Cup approaches, we’re spotlighting INTIX members making an impact across the soccer industry. Today we're highlighting Kathrine Tran for her continued contributions to the game!

06/05/2026

Josh Logan sees data playing an increasingly important role in decision-making: “Ticketing operations are becoming more analytical and intentional. There is a clear shift away from relying solely on historical trends and toward leveraging real-time demand signals and proactive adjustments.

As the ticketing and live events industry works to improve pricing clarity and increase confidence in the purchase experience, attention is shifting to what enables those efforts behind the scenes. Data is no longer just something that organizations collect. It is increasingly becoming the foundatio...