If you have something in mind that you don't see in our store, let us know. We will try to create just what you are looking for. Our goal is to make you a repeat customer. When placing your order we require a payment of half of the grand total before production begins. Please always verify availability of item before placing your order. Contact us for the estimated turnaround time before placing y
our order. We do offer rush options for a small fee if you decide you want to bump up your processing/shipping time, these charges would be an additional cost. Refunds & Exchanges:
Due to the personalization of most orders, all refund and exchanges will be on a case by case basis. Refunds will usually only be given if there has been an error on our part. Overall, we want you to be happy with your purchase, so please let us know if you have any issues and we will do our best to accommodate you. Refunds given on items that have already shipped will not include the shipping cost in the refund, only the purchase price of the item. Payment:
We accept all Major Credit Cards & PayPal
Shipping: We try our best to find the easiest, safest and least expensive way to ship your item. All items are shipped according to weight. We will provide you a shipping rate based on your order. Shipping:
We try our best to find the easiest, safest and least expensive way to ship your item. Please keep this in mind that actual colors will look different from monitor to monitor and vary in brightness and tone as it's impossible to show the exact shade on every monitor / device!
2. Double check the spelling on your personalized items, names will be spelled out exactly how they come through on your notes.
3. During the holiday season, processing times may be longer.
4. We are happy to design any ideas you may have. *designer fee will apply. Contact us for more information & pricing.
