08/25/2016
Good evening Team Herr supporters! We have received quite a few messages from customers concerning our website, which has recently not been allowing customers to complete the check-out process. We are working to resolve this issue as soon as possible. It turns out that the payment processing company we had been using, Stripe, does not support businesses that sell fi****ms. Not a problem (we thought), since we sell holsters, not fi****ms themselves. We explained this to the company, and they responded with the following:
"While we recognize that your business does not sell fi****ms, sadly our financial partners look primarily at the products you provide as associated with weapons. They view your business as falling so close to the realm of a weapons company that they have classified it as one and have adamantly denied us the ability to support it."
We were disappointed in this for several reasons...one, because their list of prohibited businesses does not state this clearly (it lists fi****ms dealers, but not holster manufacturers or anything similar), and two, because it's a shame that they are "adamantly" against supporting not only a Constitutional right, but also a veteran-owned small business that is in no way selling a regulated or illegal product. And of course, while we work this out and switch to a different payment processing option, and possibly a whole new web host, we hate the idea of inconveniencing our customers in any way. We really appreciate all of you and hope to make the ordering process an easy one in the very near future.
In the meantime, if you would like to place an order for a custom Kydex handgun holster that you see on our website (www.teamherrcarry.com), please send us a message here or email us at [email protected] and we will be happy to help you. Thank you for your patience and support!