10/26/2026
The IRS Just Gave You a Reason to Contact Your Clients
On Friday, the IRS released IR-2026-128, reminding taxpayers that tax planning shouldn't begin when they sit down to prepare their return.
That's good advice for taxpayers.
It's also a pretty good marketing reminder for tax professionals.
The IRS is telling taxpayers to start preparing now for the 2027 filing season.
What should your clients be doing now?
The IRS highlighted four areas:
1. Check withholding and estimated payments.
Marriage. Divorce. A new child. A new job. A side business. Investment income. Retirement.
Things change during the year. The new W-4 withholding is complicated.
A quick email and a video call to get the last pay stub now might prevent a very uncomfortable conversation in March.
2. Get organized.
W-2s. 1099s. Digital asset records. Prior-year returns. IRS correspondence. Documentation supporting deductions and credits.
The IRS's own year-round planning guide specifically recommends gathering and organizing records before filing.
You already know what happens when clients don't.
"I know I received a 1099 somewhere..."
January is a terrible time to start looking for it.
3. Use the IRS online tools.
The IRS Individual Online Account lets taxpayers view balances and payments, access certain tax records and notices, review payment plans, and request an Identity Protection PIN.
Encouraging clients to establish access before they desperately need it can save everyone time during tax season.
4. Talk about security.
Tax scams aren't taking the winter off.
The IRS continues to warn taxpayers about unexpected emails, texts, phone calls, and social-media messages attempting to steal personal or financial information.
Remind clients how your firm communicates with them, what information you will and won't request by email, and how they should securely send documents.
But here's the bigger opportunity for tax professionals.
Don't wait for clients to call you.
Contact them.
The IRS just gave you four useful reasons:
* Are your withholding and estimated payments still appropriate?
* Have there been major changes in your life or business?
* Are your tax records organized?
* Do you know how and when we'll communicate with you during filing season?
That isn't just a tax-season checklist.
It's client service.
And good client service is also pretty good marketing.
Every useful communication reminds clients you're paying attention before problems arise.
It reinforces your expertise.
It keeps your firm connected.
And occasionally that simple communication uncovers a client who needs help right now rather than three months from now.
That's where Tangible Values can help.
For decades, Tangible Values, Inc. has helped tax and accounting professionals communicate, market, and stay connected with their clients.
From newsletters and tax organizers to client communications, promotional products, envelopes, folders, tax supplies, and other practice-building tools, we help tax professionals stay visible year-round—not just when the return is due.
Because your clients shouldn't hear from you only when you need a signature.
And you shouldn't hear from them for the first time when something has already gone wrong.
The IRS says year-round tax planning is for everyone.
We'd add one more thought:
Year-round client communication should be, too.